
Audi Meadowlands
Secaucus, NJ
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Brought my car in for 40,000 scheduled maintenance & recall. Tech Mark Terry very bad in communicating. Never called me with updates, while my car was there for 3 days. Had to make three calls to get recall. Tech Mark Terry very bad in communicating. Never called me with updates, while my car was there for 3 days. Had to make three calls to get update from Catherine. More
Esma represents true and honest customer service. She goes above and beyond with relentless optimism! She represents the Audi brand to a high standard. Wish more customer service representatives in gener goes above and beyond with relentless optimism! She represents the Audi brand to a high standard. Wish more customer service representatives in general provided help/service like Esma. More
Esma provided excellent customer service and perfect explanations of what was needed to be done for my Audi’s annual maintenance. From the moment I walked through the door to the time I was picking up m explanations of what was needed to be done for my Audi’s annual maintenance. From the moment I walked through the door to the time I was picking up my vehicle, her smile and attitude made my visit the best experience I ever had at a service center. More