Audi Meadowlands
Secaucus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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From the outset of my inquiry regarding the 2014 A4 Sedan to driving the car off the lot, Andrea Visentini (Internet sales), James Erlikh (Sales) and Tim (Finance) were terrific to work with. They are all pl to driving the car off the lot, Andrea Visentini (Internet sales), James Erlikh (Sales) and Tim (Finance) were terrific to work with. They are all pleasant, answer every question and go over many options so you feel comfortable with your buying/leasing decision. I wouldn't hesitate to recommend these people and Benzel Busch/Audi Meadowlands to anyone shopping for an Audi. More
Outstanding customer service. Very friendly and pleasant advisor. The service was done in a timely and efficient manner. The waiting area is comfortable and enjoyable to wait in while you are waiting. Truly advisor. The service was done in a timely and efficient manner. The waiting area is comfortable and enjoyable to wait in while you are waiting. Truly a great experience. More
Steve took the time to find the car I really wanted, He was helpful with finding the right options also. He also listened to what I had to say about deals from other dealers. was helpful with finding the right options also. He also listened to what I had to say about deals from other dealers. More
I was in for service. I have never met a nicer Service Rep. and I have had many different cars and visited many different Service Departments. Friendly, fast, smiles from everyone, just to mention a few r Rep. and I have had many different cars and visited many different Service Departments. Friendly, fast, smiles from everyone, just to mention a few reasons for the rating. In addition to Audi being a great car and it being the best car I've driven to date, i believe i will never get anything else because of the service, which is second to none. :) More
Steve was outstanding from the time we went in to meet him until we pulled off the lot with our new car. We explained that we had just stopped by on our way to the BMW dealership because we were buying t him until we pulled off the lot with our new car. We explained that we had just stopped by on our way to the BMW dealership because we were buying the X5. We hadn't test drove the Q5 so thought we would stop to check it out first. Meeting Steve was great because he made the experience fun and enjoyable. During the process of the car being ordered and delivered, Steve kept us in the loop on where it was and how far along they were in making it, etc. He had explained that he would provide us with updates along the way and he did just that. He was fair in pricing and was patient with us we made our decisions about the details we wanted in the car. It was a great experience and Steve would be someone I recommend going to see. We are excited about our fantastic new car!! Steve was awesome!!! More
Customer Service was excellent! The timing, expense Customer Service was excellent! The timing, expense and nature of the repair were also discussed thoruoughly prior to my visit. I was kept abreast Customer Service was excellent! The timing, expense and nature of the repair were also discussed thoruoughly prior to my visit. I was kept abreast of the repairs as they were taking place and the car was returned to me at the time I had discussed with the Service team. Candida Diaz is truly an asset to the Audi team, it was a pleasure dealing with her! More
From the start of the sale to the finish, everything was easy and painless. Steve handled all of the negotiating, which made me feel comfortable. He gave me different choices to make sure I was happy with easy and painless. Steve handled all of the negotiating, which made me feel comfortable. He gave me different choices to make sure I was happy with the car. The sale and delivery of the car was very fast, please do not change a thing and I will be back. More
On Tuesday, January 7 at 5 pm I had gotten in my car to start my 50+mile drive home from work. My car started shuttering every time I pressed the accelerator pedal. I called Blanca Simpson at the Audi Mead start my 50+mile drive home from work. My car started shuttering every time I pressed the accelerator pedal. I called Blanca Simpson at the Audi Meadowlands Service center, told her my problem and asked if she could help me. Blanca was extremely helpful and even went as far to state what she thought the problem was over the phone. The service department usually would close by the time that I got there at 6pm, but Blanca told me to come in anyway and said she would help me out. Blanca had the service technician Mkie Lanzellota bring my car in, looked at it and sure enough Blanca was correct that the issue was a bad ignition coil. Mike and Blanca suggested that I change all 8 of them so that I wouldn't be back in the next few weeks with another bad coil. Mike and Blanca stayed until 7:30 that night to make sure my car was taken care of. I drove out with my car fixed and a great customer service experience. Please tell Blanca and Mike that I am grateful for going above and beyond and their great customer service! Thanks again! More
The sales person was great, friendly, knowledgeable and prompt. Would recommend her to my friends and family. Overall we had a great expriance from the moment we entered the showroom untill we picked up prompt. Would recommend her to my friends and family. Overall we had a great expriance from the moment we entered the showroom untill we picked up the car. More