Audi Meadowlands
Secaucus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Straightforward no nonsense purchase I went to this dealer based on a coworkers recommendation. He referred me to Edwin. However, Edwin was on vacation... However, Edwin sent me to James. I went to this dealer based on a coworkers recommendation. He referred me to Edwin. However, Edwin was on vacation... However, Edwin sent me to James. James was terrific. Very friendly. Straightforward. Knowledgable. And fast. I leased a 2016 SQ5 for a tremendous price... Other dealers weren't even close to what they offered. I was out of there in about 2 hours. I didn't get any of the "typical" dealer tactics. Can't wait to do it again in 3 years. Thank you for a wonderful experience. I love my Audi so far. More
Service I have been going to this service center since I purchased my Audi Q5 in 2011. Candida is wonderful and a pleasure to deal with. I have been going to this service center since I purchased my Audi Q5 in 2011. Candida is wonderful and a pleasure to deal with. More
I would recommend the service department to everyone! I could not have been more satisfied with the service department at Audi Meadowlands! I leased my Q5 from Town Audi and always thought that the custom I could not have been more satisfied with the service department at Audi Meadowlands! I leased my Q5 from Town Audi and always thought that the customer service was mediocre at best. At the recommendation of a former Town employee (and friend) I brought my Q5 in for service at Audi Meadowlands and I don't think that I could have made a better choice. I dropped my vehicle off on a Friday afternoon for its 25,000 mile service and it was done the next day! I asked my service adviser (Yvonne Yulan) if it was possible to see if there was an MMI update because the system was running slow and she said that they would take care of it (I had complained about this at my last two services at Town Audi and I was told that they wouldn't do an update unless I'd like to pay for it!) Not only did they update the system, they ended up replacing some components of the Navigation module under warranty that weren't functioning properly, something that Town Audi never found and apparently overlooked. My mother picked up the car Saturday afternoon and it was washed, vacuumed and ready to go. Yvonne couldn't have been any more friendly and courteous and I will certainly be bringing this vehicle here for service for the duration of the lease and will definitely be checking in with the new car department for my next vehicle. More
Attentive After some initial confusion the day prior to servicing with respect to requesting a loaner vehicle, Yvonne Yulan 's style and efficiency made the ser After some initial confusion the day prior to servicing with respect to requesting a loaner vehicle, Yvonne Yulan 's style and efficiency made the service experience more than satisfactory. More
Competitive and great service. We really appreciated the level of service and creativity displayed by Steve and had a much better result than other Audi dealerships I have dealt wit We really appreciated the level of service and creativity displayed by Steve and had a much better result than other Audi dealerships I have dealt with. More
Amazing car buying experience!! They treat you like family here unlike so many other dealerships we have been to. We had a terrible experience at the Manhattan Audi after spending tw They treat you like family here unlike so many other dealerships we have been to. We had a terrible experience at the Manhattan Audi after spending two whole days with them! But our entire experience at Meadowlands was seamless and we were in and out with a car within a couple hours. I am not the kind of person who will go to 20 dealerships and spend nine months to find a car. I want quick service, a good price and great relationships. That is exactly what we got here. Terry gave us the best deal we could possible get and gave us his undivided attention the minute we were in the door. He is an absolute gem of a person. It was such a pleasure doing business with him. After our purchase he spent almost 30 mins explaining the car's features and making sure we had all the information we needed. We have never gotten so much attention after the sale. It was refreshing to find a dealership that really values its customers. The finance department was also absolutely thorough and explained all our lease terms etc to our is a lot of detail until we were well informed. There were no sales gimmicks and we felt comfortable with the insurance choices we were given. No pressure tactics and we were treated like human beings! We are very grateful to Meadowlands for a stress-free purchase! They have a customer for life!! More
Excellent experience I had an excellent experience with Rich at Audi Meadowlands. Rich listened to my needs, and was responsive and efficient in finding me the right car I had an excellent experience with Rich at Audi Meadowlands. Rich listened to my needs, and was responsive and efficient in finding me the right car at a great price. It was definitely the best experience I ever had at a car dealership. Buying a car is stressful enough. Rich seemed to understand that and made the process pleasant and enjoyable. He was always available to answer questions, and enthusiastic about providing help and support. I would definitely recommend him and the dealership to others. More
Fast service Called last minute with a tire leaking. Took me in right away and I was on my way in about an hour with a new tire. The tire and wheel insurance pol Called last minute with a tire leaking. Took me in right away and I was on my way in about an hour with a new tire. The tire and wheel insurance policy was one of the best thing I purchased. More
Excellent care and fully satisfied Everyone is both professional and personal. They care plus get it done. I have nothing more to add as this statement sums it up perfectly. Everyone is both professional and personal. They care plus get it done. I have nothing more to add as this statement sums it up perfectly. More
Damaged my car and wont repair it I brought in my convertible to get the convertible hydraulics repaired and the repair shop made a gash in the soft top and claims they are not respons I brought in my convertible to get the convertible hydraulics repaired and the repair shop made a gash in the soft top and claims they are not responsible for any damages done. What a joke!!! Basically they can damage your entire car and claim no responsibility! I will never use them again! More