Audi Meadowlands

Could do a better job with the wash.found smudges all over.had to re do the wash outside. Excellent customer service at the reception. Friendly staff. over.had to re do the wash outside. Excellent customer service at the reception. Friendly staff. More

Very friendly staff. We’re not pushy at all and we’re helpful throughout the whole process. Would definitely recommend them to anyone looking for a car new or used helpful throughout the whole process. Would definitely recommend them to anyone looking for a car new or used More

Good job done by George. He had the car I wanted. He negotiated a reasonable deal. The only part that I wish was different was more help in set up. But covid is likely the reason. negotiated a reasonable deal. The only part that I wish was different was more help in set up. But covid is likely the reason. More

Lack of transparency regarding lease payments. Arrived to pick up my vehicle to be informed “by the way” your lease payment is 20% higher than that previously communicated. This lack of prior communication pick up my vehicle to be informed “by the way” your lease payment is 20% higher than that previously communicated. This lack of prior communication come across as their finance person being shady. More

Just purchased a Q5 and my process was quite fast since I went in prepared and with knowledge of what I wanted thus making it smooth. I would had rated it 5 stars but the fact that unless I asked the sales r went in prepared and with knowledge of what I wanted thus making it smooth. I would had rated it 5 stars but the fact that unless I asked the sales rep, I was not offered much info about the car I was looking at, which made me feel less appreciated as a consumer as if he was not invested in me for the sale. However I still found the process smooth and professional. More

1- When I called to book my service, I asked to have a door dent removed (I bought the insurance). The Service rep booked my appointment for a Thursday. When I showed up for my appointment, I was inform door dent removed (I bought the insurance). The Service rep booked my appointment for a Thursday. When I showed up for my appointment, I was informed that "the door dent guy is only there on Wednesdays." Now I have to take more time off of work to bring the car back on a Wednesday. C'mon. 2 - At my service appointment, I asked for my wipers to be replaced. Was told that I'd get a call to tell me the price. Never got a call and the wipers were not replaced. 3 - Was told the car would be done by the afternoon. Never got a call to tell me that the car wouldn't be ready until the next day. Not a big deal, but would have been a nice to know. 4 - Service rep. never reviewed the work that was done on the car. Just handed me the paper and said "you're good." I said what did you do? Response "20k service" I don't even know what that means. 5 - My car comes to a grinding halt when someone walks too close to the car (almost like slamming it from drive to reverse) - Service center "couldn't find the problem" 6 - Asked for my car to be detailed by Audi - was told "we don't offer that service anymore." Another inconvenience.. 7 - Was super easy to pick up and drop off. I'll give you that. Guys who greeted me outside were excellent. Just not a great experience overall and a total inconvenience to go back "on a Wednesday".. 19 yrs in a Mercedes.. this is my first Audi.. like many things about the car, but if you want me back, make it easy to do business with you.. please. More

The Team at Audi Meadowlands were wonderful. So very customer focused, excellent communication and overall service! Courtney was thoughtful and thorough during the entire service process. Thank you! customer focused, excellent communication and overall service! Courtney was thoughtful and thorough during the entire service process. Thank you! More

I’m extremely pleased with my buying experience at Audi Meadowlands. I had a pleasure of dealing with Stan , who has been incredibly nice, accommodating, efficient, accessible whenever needed, going above Meadowlands. I had a pleasure of dealing with Stan , who has been incredibly nice, accommodating, efficient, accessible whenever needed, going above and beyond during all the steps of the sale process. I would HIGHLY recommend him without any reservations. The best car purchase experience ever !!! More

Marilyn Tedesco is the absolute best salesperson in the dealership and the reason we do business with Audi Meadowlands. The F&I person we dealt with was also very professional and provided a very good s dealership and the reason we do business with Audi Meadowlands. The F&I person we dealt with was also very professional and provided a very good service More

Alex always go above and beyond to make the deal and visit at the dealer nice and east. The application process and the entire team is very professional visit at the dealer nice and east. The application process and the entire team is very professional More