
Audi Meadowlands
Secaucus, NJ
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Great, pleasant experience. Worked with Alex Kyriakou who was very knowledgeable and definitely put the customer first. His pleasant manner, knowledge about the cars, and getting the right fit and price who was very knowledgeable and definitely put the customer first. His pleasant manner, knowledge about the cars, and getting the right fit and price for me were paramount. They made everything easy; why go anywhere else. More
They lost my gas cap when I brought my car in for service, I addressed it and they denied it so I had to buy a brand new one and then they didn’t want to put it on for me service, I addressed it and they denied it so I had to buy a brand new one and then they didn’t want to put it on for me More
Q5 tire shredded w wife & newborn while driving in a local street which made no sense &no one can tell me why. Alex the service manager was discourteous & wouldn't help with a loaner or procure a temp local street which made no sense &no one can tell me why. Alex the service manager was discourteous & wouldn't help with a loaner or procure a temp car. They forgot to order a new tire causing a delay & I was left without a car for the whole week. More
The level of service is not anywhere near other luxury brands I’ve had in the past. Poor follow up. I’ve asked for estimates on items outside of the scheduled maintenance and the staff never gets back to brands I’ve had in the past. Poor follow up. I’ve asked for estimates on items outside of the scheduled maintenance and the staff never gets back to me. The staff at the desks is not very friendly/personable. Next service milestone will most likely be done at another Audi. More
Friendly staff, easy to deal with. Ask for Alex Kyriakou if you need anything. He will give you the best price without much negotiation. He will taking care of you even after post-sales. if you need anything. He will give you the best price without much negotiation. He will taking care of you even after post-sales. More
Easy to get appmt.Ready when I arrived.Performed Easy to get appmt. Ready when I arrived. Performed service as required, quicky, with professional staff. I Recommend this dealer, both for sales an Easy to get appmt. Ready when I arrived. Performed service as required, quicky, with professional staff. I Recommend this dealer, both for sales and service More
Never received paperwork stating what was done to vehicle: only word of mouth from service advisor. I always keep paperwork of services performed in my files. Im not even sure the problem was solved. vehicle: only word of mouth from service advisor. I always keep paperwork of services performed in my files. Im not even sure the problem was solved. More
Coming for service has been very pleasurable from beginning to end..staff accepting the car and the service advisor is ready to assist with any issue..I am always pleased with the audi service and k beginning to end..staff accepting the car and the service advisor is ready to assist with any issue..I am always pleased with the audi service and know any issues that may arise in the future will be handled More
Superb customer service! My wife and I worked with Alex and from the very first conversation up until we bought our first Audi, Alex has been super helpful and transparent with the entire buying process. T and from the very first conversation up until we bought our first Audi, Alex has been super helpful and transparent with the entire buying process. Thank you More
Customer service was very nice and polite.. I would definitely recommend this dealership to someone else. Very satisfied with how they clean my car. Thank you definitely recommend this dealership to someone else. Very satisfied with how they clean my car. Thank you More