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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.9
337 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 337 reviews

October 15, 2023

Friendly greeting, good listening,respectful polite interested in fixing problems efficient at getting car back to owner More

by CDUCKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

Your kind words about our team's friendliness, attentive listening, respect, and efficient problem-solving mean a lot. We strive to make every interaction positive and impactful.

October 15, 2023

Excellent communication. They handled my situation well. I was impressed with their professionalism and the ease in picking up my car More

by RLOGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

We're glad to know that you found our communication excellent and that your situation was handled well. Providing a seamless experience and maintaining professionalism are our top priorities.

October 14, 2023

Excellent service - easy drop off and pick up. Accurate estimate of total time. No issues! More

by DDOSSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experiences with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We're delighted to hear that your service experience was excellent. Our team strives to make the process easy, and we're pleased to know that there were no issues. Thank you for choosing Audi Marin.

October 14, 2023

The whole car buying experience was easy. Paul was great and gave me a fair price for my car. More

by lauraculkin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We appreciate your kind words about Paul and the easy car buying experience. Providing fair pricing and outstanding service are at the core of our commitment to our customers.

October 14, 2023

Quick work. Good communication. Work done well. A little more waiting on intake, and pickup, than I would have liked. More

by bill@gormans.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experiences with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. Thank you for your feedback. We're glad the work was done well and communication was effective. We'll work on minimizing wait times during intake and pickup for an even smoother experience in the future.

October 14, 2023

The service people were polite and very efficient. There was a loaner ready for me and my car was ready the next day. Very enjoyable experience. More

by SHAJUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Audi Marin responded

Thank you for acknowledging our team's politeness and efficiency. We're glad you found the loaner ready and that your overall experience was enjoyable. If you have any additional feedback or specific needs, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you for years to come. Thank you for choosing Audi Marin.

October 14, 2023

Friendly and supportive people good service convenient parking, sales was on top of their game ! More

by brad68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Lu
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. Thank you for highlighting our friendly and supportive team. Convenient parking and a top-notch sales team are crucial components of our commitment to delivering exceptional service.

October 14, 2023

Friendly. On time, thorough. Exceeded expectations. I appreciated the service recap video and was happy to have my car washed and floor mats cleaned. More

by SCOTTM1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
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Nov 14, 2023 -

Audi Marin responded

We're pleased to hear that our team was friendly, thorough, and exceeded your expectations. The service recap video and the added touches like car washing and mat cleaning are part of our commitment to excellence.

October 13, 2023

asma was awsome. . i would really recommend her to anyone. there was a paper work snagged she even drove to her house with new forms on her day off. More

by JOHN.REED
Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asma Maaroufi
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Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We're thrilled to hear about your positive experience with Asma. Going the extra mile, even on her day off, exemplifies the dedication of our team. We appreciate your recommendation.

October 12, 2023

Audi Marin was quick to fix my car. I will definitely go back to get my Audi serviced there. More

by ROBLEDO_ANTHONY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Audi Marin responded

We sincerely appreciate you taking the time to share your positive experience with us. Your feedback is invaluable in helping us continually improve and provide exceptional service. We appreciate your acknowledgment of the quick resolution to your car's issues. We look forward to serving you again for any future service needs.

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