
Audi Marin
San Rafael, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Buyer beware I bought a used car here in June and the engine died in November and Audi Marin’s response....”That’s why we sell extended warranties.” This has left I bought a used car here in June and the engine died in November and Audi Marin’s response....”That’s why we sell extended warranties.” This has left me in a terrible position. Good luck. More
Audi 2011 Q5 I took my car to Marin Audi with a warning sign of "switch off engine, Oil pressure too Low" they diagnosed it as a faulty oil pressure sensor. They r I took my car to Marin Audi with a warning sign of "switch off engine, Oil pressure too Low" they diagnosed it as a faulty oil pressure sensor. They replaced the sensor and then had a concierge, not a technician test drive the car on the freeway and the engine seized forcing them to tow it back to the shop. you would think that with a very serious message they would of kept the vehicle in the stall until they were 100% certain that the engine could handle the pressures of a test drive on the freeway. I am out of pocket 7k for a used engine and for the labor removing old and installing new used engine. Just had a call from the service manager who basically told me that its not their fault and they have no culpability. Do not take your vehicle to this service facility More
Great experience. Shout out to Ricky Quintana, a fantastic salesman at Audi Marin. He helped us find the perfect used car and made the whole experience fun and painless Shout out to Ricky Quintana, a fantastic salesman at Audi Marin. He helped us find the perfect used car and made the whole experience fun and painless. Highly recommend asking for Ricky...not only is he extremely knowledgeable because he came from the Service side of Audi, but he's also incredibly fun to be around. More
Great place to do business! After searching for weeks finally decided to lease the 2018 Q5. I was surprised by the level of service and professionalism that was given during the After searching for weeks finally decided to lease the 2018 Q5. I was surprised by the level of service and professionalism that was given during the entire process. I was by no means an easy customer as I wanted to keep the best poker face. Gabriel and Indy did a fantastic job of putting my family at ease. Great place to do business. Thank you, D.S. More
Honest and responsive I was looking to purchase a used Bmw ,,,I found my car in their dealership and they were working with me to give me the best possible sales experience I was looking to purchase a used Bmw ,,,I found my car in their dealership and they were working with me to give me the best possible sales experience ,,,,,AMAL was my sale rep ..he was so responsive and professional ,,,I highly recommend this dealer to have a hassle free and smooth car shopping experience More
Avoid these sharks at all cost Offered $1500 trade-in on a car valued at Kelly Blue Book between $3300-4700. Wanted a commitment on the spot. When we said we'd have to shop around, Offered $1500 trade-in on a car valued at Kelly Blue Book between $3300-4700. Wanted a commitment on the spot. When we said we'd have to shop around, the salesman became downright rude, saying he'd wasted three hours talking to us. RUN from these people...buy anywhere but here. More
Dishonest and incompetent! I recently bough a 2012 Audi Q7 from Audi Marin via the internet and had a number of problems: Inaccurately advertised: The vehicle was photograph I recently bough a 2012 Audi Q7 from Audi Marin via the internet and had a number of problems: Inaccurately advertised: The vehicle was photographed and described inaccurately. Several of the wheels had been curb-damaged but only the one good wheel was photographed and depicted on the website. Additionally, the rear bumper was cracked with a puncture hole. Bait and switch loan: My contact was Amal, whose title is, "Lease/Maturity Manager." He tried to get me into a higher APR loan than was advertised on their website despite my high FICO score. I got the right rate after pointing out the advertised rate, but then he switched me to a Bank of America loan instead of Audi Financial Services, which I didn't appreciably. Finally, he tried to hide the prepayment penalty, which was not disclosed. Incompetence: Their "New Contracts/DMV manager," Bianca, was totally incompetent about getting the vehicle titled. She and Amal dragged this out for several weeks, arguing with me about how to get it titled in Oregon and withholding the documents despite this being an easy and straightforward process. One month later, the vehicle is still not titled or plated. Misc.: Despite the claim that the CPO process includes a "rigorous 300+ point dealer inspection," the vehicle arrived with an engine light on, a non-working key fob and all of the previous owner's personal information including their home address, address book, etc. I attempted to contact their General Sales Manager, Rod, to ask for help getting the vehicle titled and never heard back from him. There are a lot of great Audi dealers out there, so save yourself some headaches by avoiding this one. More
Awful Awful! They are very pricey! They are really only interested in your money.... Check out their Yelp reviews.... They have sooo many 1 or 0 star ratings! They are very pricey! They are really only interested in your money.... Check out their Yelp reviews.... They have sooo many 1 or 0 star ratings! AVOID THIS PLACE11 More