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Audi Marin
San Rafael, CA
343 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA
When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5 or Q7 is waiting for you to come to take a test drive.
Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA
With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon.
Quality Service & Audi Parts in San Rafael
Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
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Showing 343 reviews
December 04, 2020
Bonjour,I have purchased 4 cars there over the past few Bonjour, I have purchased 4 cars there over the past few years and have had always had the best experiences. Always worked with Amal and he is the b Bonjour, I have purchased 4 cars there over the past few years and have had always had the best experiences. Always worked with Amal and he is the best professional person in that field that I know. More
by Alain
Employees Worked With
Amal, Audi Marin
November 20, 2020
The worst car buying experience I've had to date, definitely beware and go to another Audi dealer or competitor brand before using this as a last resort. definitely beware and go to another Audi dealer or competitor brand before using this as a last resort. More
by Allyson
Employees Worked With
Nathan, Audi Marin
August 28, 2020
Great experience at Audi Marin, especially with the assistance from the GM, Jay Brownrigg, and Jason Arnold. They were a huge help during the process in getting our new Audi. We were deciding between s assistance from the GM, Jay Brownrigg, and Jason Arnold. They were a huge help during the process in getting our new Audi. We were deciding between several different cars, and both Jason and Jay really helped us choose the best car for us and extremely patient—and we couldn’t be happier. They were knowledgable and professional, got us a great price, and were totally straightforward with no games at all, and no pressure. Everyone at the dealership was great. I would definitely come back here for my next car, and recommend you do too—and to work with Jason and Jay! Thank you for all your assistance in making this an exceptional experience for us. More
by Marissa
Employees Worked With
Jay Brownrigg, Jason Arnold, Audi Marin
December 19, 2019
unprofessional sales representative. Omar Zidouh was very unprofessional, unfriendly, rude and mean to me and my wife. We were looking to buy a new Audi Q5 but after this bad experience, Omar Zidouh was very unprofessional, unfriendly, rude and mean to me and my wife. We were looking to buy a new Audi Q5 but after this bad experience, we might end up looking for a different maker. Everything started when we ask for a test drive, this person was lazy to show us the car we wanted, instead in showed us another car that was in the nearest car lot. Then, when we ask about the total price, he mentioned that it would be very high and we might not qualify for it. He did not even check our credit report or provide the final number. after all this bad experience, we decided to get up and walk away from the table. Right at that moment the sales rep started cursing at us. I don't think this person is qualify to sell cars. He has a very bad temper and attitude. A person like him will only affect the dealership. My advice, stay away from Omar Zidouh!!! If you go to the dealership, avoid him for your own sanity. More
by John Torres
Employees Worked With
Omar Zidouh, Audi Marin
August 01, 2019
I'd give zero stars if I could Super disappointing service experience and no response after attempting to contact them. They were late with a simple service - oil change. Did not le Super disappointing service experience and no response after attempting to contact them. They were late with a simple service - oil change. Did not let me know that it wouldn't be ready. Destroyed the drain plug. Service rep resisted rotating the tires for me - said tires don't need rotating on the manufacturer schedule. Then they forgot to put air back in one of the tires. I got on the fwy and tire light went on. Stopped and called - service rep response was that there was nothing they can do to help me out. There was 15# of air in my tire. LM for service mgr and no response. More
by ccm
Employees Worked With
Audi Marin
January 11, 2019
Buyer beware I bought a used car here in June and the engine died in November and Audi Marin’s response....”That’s why we sell extended warranties.” This has left I bought a used car here in June and the engine died in November and Audi Marin’s response....”That’s why we sell extended warranties.” This has left me in a terrible position. Good luck. More
by Stranded
Employees Worked With
Audi Marin
November 23, 2018
Audi 2011 Q5 I took my car to Marin Audi with a warning sign of "switch off engine, Oil pressure too Low" they diagnosed it as a faulty oil pressure sensor. They r I took my car to Marin Audi with a warning sign of "switch off engine, Oil pressure too Low" they diagnosed it as a faulty oil pressure sensor. They replaced the sensor and then had a concierge, not a technician test drive the car on the freeway and the engine seized forcing them to tow it back to the shop. you would think that with a very serious message they would of kept the vehicle in the stall until they were 100% certain that the engine could handle the pressures of a test drive on the freeway. I am out of pocket 7k for a used engine and for the labor removing old and installing new used engine. Just had a call from the service manager who basically told me that its not their fault and they have no culpability. Do not take your vehicle to this service facility More
by sunsetdistrict
Employees Worked With
Audi Marin
July 11, 2018
Great experience. Shout out to Ricky Quintana, a fantastic salesman at Audi Marin. He helped us find the perfect used car and made the whole experience fun and painless Shout out to Ricky Quintana, a fantastic salesman at Audi Marin. He helped us find the perfect used car and made the whole experience fun and painless. Highly recommend asking for Ricky...not only is he extremely knowledgeable because he came from the Service side of Audi, but he's also incredibly fun to be around. More
by bridgetbrown
Employees Worked With
Ricky Quintara, Audi Marin
March 11, 2018
Great place to do business! After searching for weeks finally decided to lease the 2018 Q5. I was surprised by the level of service and professionalism that was given during the After searching for weeks finally decided to lease the 2018 Q5. I was surprised by the level of service and professionalism that was given during the entire process. I was by no means an easy customer as I wanted to keep the best poker face. Gabriel and Indy did a fantastic job of putting my family at ease. Great place to do business. Thank you, D.S. More
by ds1968
Employees Worked With
Gabriel, Indy
November 15, 2015
Honest and responsive I was looking to purchase a used Bmw ,,,I found my car in their dealership and they were working with me to give me the best possible sales experience I was looking to purchase a used Bmw ,,,I found my car in their dealership and they were working with me to give me the best possible sales experience ,,,,,AMAL was my sale rep ..he was so responsive and professional ,,,I highly recommend this dealer to have a hassle free and smooth car shopping experience More
by Roozbeh0
Employees Worked With
AMAL
