Audi Marin

The service representative was friendly, professional, and a clear communicator. The car was brought in for an emergency service late on a Friday afternoon, and yet the service was done by end of day M and a clear communicator. The car was brought in for an emergency service late on a Friday afternoon, and yet the service was done by end of day Monday. More

Buyer beware. I ‘purchased’ a car on Friday, completed preliminary paperwork, and offered a deposit (they declined and said not necessary). Was told the car woul I ‘purchased’ a car on Friday, completed preliminary paperwork, and offered a deposit (they declined and said not necessary). Was told the car would now be detailed and could collect Sunday. As we drove to Marin full of expectation got a call saying ‘sorry’ car sold to someone else by mistake. You would think customer service would kick in and they would try to right their gross incompetence. Nope. They (managers) didn’t care and offered nothing remotely substantial - just sorry. Be very careful of this dealership. Sleek look g facility but everything that glitters isn’t gold. More

Zac Fitzgerald was a superlative person to work with at Audi Marin. Not only did we find the perfect car, we found it quickly! He was professional, precise and gracious. Audi Marin. Not only did we find the perfect car, we found it quickly! He was professional, precise and gracious. More

Wonderful sales staff. Polite, knowledgeable, honest, and nice to work with . Beautiful cars. My family plans to purchase many more cars here in the future. Polite, knowledgeable, honest, and nice to work with . Beautiful cars. My family plans to purchase many more cars here in the future. More

Great spot. Matt Peterson was awesome. Easy to work with, no pressure, great communication, highly recommended. no pressure, great communication, highly recommended. More

This is my third Audi and I have nothing but rave reviews for my sales consultant Ricky Quintana and more importantly my service coordinator, Gene Frank. When work was necessary Gene has always greeted me w for my sales consultant Ricky Quintana and more importantly my service coordinator, Gene Frank. When work was necessary Gene has always greeted me with a smile, kept me apprised as to the status of my vehicle and gave me alternatives as to the best way to repair the vehicle. Gene is the reason I keep returning to Audi Marin. I highly recommend asking for Gene as your consultant and Ricky as your sales person. More

I am very impressed with Audi Marin's sales consultant, Tyler Toler. Like many people, I am wary of any car salesman. Especially, given that my father-in-law is in the business and told me to be careful. P Tyler Toler. Like many people, I am wary of any car salesman. Especially, given that my father-in-law is in the business and told me to be careful. Plus, I am an attorney who is pessimistic about anyone trying to sell me anything. Yet, Tyler was top-notch. I never felt like he was selling me on a car or pushing me into purchasing. Instead, he worked with me and gave me all of my options. No pressure. Tyler is honest, knows what he is doing, and put me at ease. It was a joint partnership in determining what vehicle to purchase with Tyler's assistance and guidence. More

Worst service experience in a long time, looks like since it is Indigo Group it is getting worse. Premium car can't be fixed, for now over 10 days, because they can't get the part from Audi and can't track t it is Indigo Group it is getting worse. Premium car can't be fixed, for now over 10 days, because they can't get the part from Audi and can't track the part and have no idea when it will arrive. To make matters worse, no loaner car available or offered. Paying for a premium brand with subpar service? Not anymore! More