Audi Marin

Excellent service . Got the best deal . All the staff was very friendly . Explained all the features of car before I left Got the best deal . All the staff was very friendly . Explained all the features of car before I left More

The service staff are polite and attentive. They do a great job with updates and notifications using text messaging. I also really like the new video summary of work done by the technician work They do a great job with updates and notifications using text messaging. I also really like the new video summary of work done by the technician working on my car. More

Great people. I was given an appointment and my service person new it would be an all day service so he reserved a courtesy car for me. Very professional, always k I was given an appointment and my service person new it would be an all day service so he reserved a courtesy car for me. Very professional, always kept me up to date with a text. Excellent job More

Great service as always, and Amy went out of her way to arrange for me to have a loaner car while my car was having routine service. She also found a new service package for the car which was much apprecia arrange for me to have a loaner car while my car was having routine service. She also found a new service package for the car which was much appreciated. More

We moved to Marin after living in NYC for 20+ years and drove our leased Audi cross country. When our lease ended we purchased another Audi (SQ5) from Audi Marin and the process was fabulous. The sales drove our leased Audi cross country. When our lease ended we purchased another Audi (SQ5) from Audi Marin and the process was fabulous. The sales team here is top notch and the service professionals are amazing. More

We just purchased our second Audi from Audi Marin on April 30th, 2023. This was our first experience with the new owners/management group. I had a very good experience with the old ownership and this e April 30th, 2023. This was our first experience with the new owners/management group. I had a very good experience with the old ownership and this experience was definitely a very pleasant upgrade! The sales approach is a "team effort” so we were never out of the “Audi Marin Sales loop”. We did not feel pressured, just well taken care of. I don’t know if we got lucky or all the sales people are like our team of Lori Bye, L-C Finely Sr. and Nathan Proctor. Our search took a little longer due to our personal needs but that made no difference in the exceptional effort our team made in being available to us at all times to respond to any questions. Lori even brought a car up to our home in Petaluma on that Sunday to make it easier for my wife. We bought that car that afternoon. The deal discussions were just as easy and professional. They were all very low key; they listened to our needs and then gave us a great package/price on that beautiful A4. Completing the paperwork with Josh in Finance was easy, professional and topped off the great deal. It was a win/win for everybody. We finished the process after closing time and L-C told us to call if we had any questions setting up all of the new digital features. Well, we did have questions and sent a text to L-C Sunday evening about a set-up issue. He called us back and spent two hours with us on the phone getting things dialed-in despite the fact that he was actually off work and on his “weekend”. Exceptional customer service! “Thank you!” to our team and the team management for a great experience. We will be needing another car upgrade in the future and will be back at Audi Marin to work with “our” team! More

We had a wonderful experience with L-C (Lawerence Christopher) and Lori Bye. Hands down we could not have asked for better service. Lori brought my car up for me to test drive and L-C stayed on th Christopher) and Lori Bye. Hands down we could not have asked for better service. Lori brought my car up for me to test drive and L-C stayed on the phone with my husband and on his night off helping us to set up my car. Excellent service would definitely recommend buying a car from them. Thank you More

Able to handle what they promised. Great service. Thanks to Britney for the car loaner. Great service. Thanks to Britney for the car loaner. More

They’re professional, courteous and always do a great job. I’m completely satisfied and appreciate their service. job. I’m completely satisfied and appreciate their service. More

Great service from Gene and everyone in the service department at Marin Audi! Thank you! department at Marin Audi! Thank you! More