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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.9
337 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 337 reviews

September 18, 2023

Very professional. Great work on my Audi q7. One complaint. They had the car for two days. It is very inconvenient to do this and I believe it is to maximize their prod More

by JASORRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dhillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Hannah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Proctor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shah Kangarani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Baez, Asma Maaroufi, Mohd Sammur
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Nov 13, 2023 -

Audi Marin responded

We appreciate your feedback on the professional work on your Audi Q7. We apologize for any inconvenience regarding the change in loaner car policy. Your input is valuable, and we'll use it to enhance our services.

September 17, 2023

I had an excellent experience buying a car from Audi Marin. Shah, Mo, Josh and team were all very attentive, efficient, and professional - I’d definitely go back for my next one! More

by jasonoverman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Hannah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shah Kangarani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohd Sammur
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Nov 13, 2023 -

Audi Marin responded

Thank you for recognizing Shah, Mo, Josh, and the entire team for their attentiveness, efficiency, and professionalism. We're delighted to hear that you had an excellent buying experience and look forward to serving you in the future.

September 17, 2023

I had a great experience from start to finish. Dave was a fantastic salesperson — helpful, easygoing, and patient. More

by danieldworkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Liu
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Nov 13, 2023 -

Audi Marin responded

We're thrilled to hear that you had a great experience from start to finish with Dave. His helpful, easygoing, and patient approach reflects our commitment to excellent customer service.

September 17, 2023

I had a really great experience at Audi Marin. Amy was very professional and kind. More

by BUBBLESK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Thank you for sharing that you had a really great experience with Amy. Her professionalism and kindness are qualities we value, and we're pleased that she contributed to your positive experience.

September 17, 2023

Very pleasant experience with the Audi Marin service department. Gene Frank is awesome! Very kind of him to get me home in an Uber courtesy of the dealership. More

by FDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We appreciate your positive feedback about your pleasant experience with our service department and Gene Frank. It's our pleasure to ensure your comfort, even arranging transportation home.

September 17, 2023

I received great service and support with timely updates. Brittany, my customer service,rep,was,cery,helpful. More

by lesliebguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

We appreciate your positive feedback about Brittany and the great service and support you received. Timely updates and helpful customer service are integral to our commitment to excellence.

September 17, 2023

Audi Marin's service team always provides prompt and courteous service, in addition to keeping me up to date via text. More

by barbaramacd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Providing prompt and courteous service is a top priority for our service team. We're glad to hear that you appreciate the updates via text.

September 17, 2023

Absolutely Perfect! !!🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡🧡so so so so so so so so so so so so good More

by MIMI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Audi Marin responded

Your exuberant feedback is truly appreciated. We're delighted to hear that your experience was absolutely perfect. Your satisfaction is our greatest reward. If you ever have more feedback or specific concerns, please feel free to reach out. Your trust in Audi Marin is greatly valued, and we look forward to serving you for all your Audi needs.

September 16, 2023

Easy to work with, fast, loved the images of the parts which needed replacing. Car was spotless when done. More

by hilareybhatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 13, 2023 -

Audi Marin responded

We're pleased to hear that your experience was easy, fast, and that you appreciated the images of the parts needing replacement. Your satisfaction is our priority.

September 16, 2023

It was a good experience and everything went as was planned and on time as prmised More

by DHMOSES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Audi Marin responded

We're pleased that your experience was good, and everything went as planned and on time. Your satisfaction is our goal, and we look forward to serving you for all your Audi needs. If you have more feedback or specific concerns, please feel free to reach out. Your trust in Audi Marin is greatly appreciated, and we look forward to continuing to provide you with exceptional service. Thank you once again for choosing Audi Marin.

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