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733 Reviews of Audi Marietta - Service Center
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September 02, 2019
Always a positive experience From the time you hit the front door to the time they deliver your nicely cleaned Audi, it is a positive experience. We moved to the Atlanta area 7 From the time you hit the front door to the time they deliver your nicely cleaned Audi, it is a positive experience. We moved to the Atlanta area 7 years ago and would not go anywhere else!! They manage to make you feel as though you are their number one customer each and every time. From reception, to sales and then service, give them a try. You will not be disappointed. More
by Bea
Verified Customer
September 01, 2019
Air bag recall Ryan Burke was my Service Advisor, and knew exactly what I needed. Service was performed in a timely and effective manner. I will continue to use Au Ryan Burke was my Service Advisor, and knew exactly what I needed. Service was performed in a timely and effective manner. I will continue to use Audi Marietta Service for my future needs. More
by humphriesjohn
Employees Worked With
Ryan Burke
August 30, 2019
Professional Dealing with this dealership has been a great experience from purchase to the 1 year service. I couldn't have asked for a more friendly or profession Dealing with this dealership has been a great experience from purchase to the 1 year service. I couldn't have asked for a more friendly or professional team. I would not hesitate to buy from them again or use their service department. More
by rhb1317
August 30, 2019
My 45K Service Visit My Service Manager, David Kim, is always pleasant and professional. Audi Marietta practices a "high touch" approach to customer care ... on the phone My Service Manager, David Kim, is always pleasant and professional. Audi Marietta practices a "high touch" approach to customer care ... on the phone, via the internet and in person. More
by Richard C.
Employees Worked With
August 30, 2019
Great Service Experience Everytime that I come back to Jim Ellis Audi Marietta, I always leave with a great experience, they really value their customers, they help me with ev Everytime that I come back to Jim Ellis Audi Marietta, I always leave with a great experience, they really value their customers, they help me with everything that need and great customer service!!! More
by GERABBPS
Employees Worked With
Ryan Burke, Kyle McCall
August 30, 2019
Excellent service Liked the Apple computers and food and drink available. Car works great, new tire was under warranty! Ryan very courteous, keep me uptown date Liked the Apple computers and food and drink available. Car works great, new tire was under warranty! Ryan very courteous, keep me uptown date on progress. More
by russ155
Employees Worked With
Ryan Burke
August 29, 2019
Lack of customer service focused experience Poor communication, didn’t know what was going on. Spent $120 for a detailed wash. The guy brought the car around stepped on side of car and left a hu Poor communication, didn’t know what was going on. Spent $120 for a detailed wash. The guy brought the car around stepped on side of car and left a huge shoe print on my clean car and didn’t even seem to care More
by JUIYUNW
Employees Worked With
Ryan Burke
August 29, 2019
Service Kept me well informed throughout the process. Everything was easy and they were very professional. We have used Audi Marietta for service for several Kept me well informed throughout the process. Everything was easy and they were very professional. We have used Audi Marietta for service for several years and will continue to do so. More
by TAWNIA.VOTS
Employees Worked With
Jayson Wyche
August 29, 2019
Outstanding Customer Service As Akways! David Kim is the reason I returned to this dealership after being gone for a few years during his absence. He is very knowledgeable about his area of David Kim is the reason I returned to this dealership after being gone for a few years during his absence. He is very knowledgeable about his area of responsibility and is able to explain the relative service issues that are presented and the appropriate resolution of those issues in a way that I being a non-mechanical person can understand. He is always very personable and conducts himself with the utmost professionalism. He is truly an invaluable asset to your facility. Kudos!!!! More
by K.BETHSTEINER
Employees Worked With
August 29, 2019
Efficient and Seamless My rep Ron P. was on point and extremely helpful! Attentive and Pleasant! He explained the work that was requested and there were no surprises. My rep Ron P. was on point and extremely helpful! Attentive and Pleasant! He explained the work that was requested and there were no surprises. More
by MJJJOHNSON
Employees Worked With
Miles and I communicate through text and that was a helpful experience as well>, Ron Palcer
