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729 Reviews of Audi Marietta - Service Center
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September 03, 2019
Great service experience. The team was very helpful and efficient; they were able to assist with my emergency repair and service my vehicle. My service representative went abo The team was very helpful and efficient; they were able to assist with my emergency repair and service my vehicle. My service representative went above and beyond on a weekend!! More
by TRIMEDICALTEAM
Verified Customer
Helpful September 03, 2019
Inconsistent customer service and not timely This was my first time here, I came for a the first complimentary oil change. It was my least favorite luxury dealership experience including other au This was my first time here, I came for a the first complimentary oil change. It was my least favorite luxury dealership experience including other audi experiences, lexus and bmw. Of the 5 people I spoke with, only 2 were particularly polite. Everyone else was rushed, preoccupied and greeted me poorly. Rude really. David, who checked me in was polite and thorough in his explanation. When I got the call that my car was ready, I came back to the dealership to an unwashed and unvacuumed car. I had to wait another 20 minutes for the car to get cleaned. Sloppy job. Wouldn't come back here, I'll try another audi dealership. More
by SHELLCHIN
Employees Worked With
September 02, 2019
Great experience Was happy to find out that I could easily get a loaner car while my car was being repaired. Audi Atlanta told me it would be 3 weeks until they had a Was happy to find out that I could easily get a loaner car while my car was being repaired. Audi Atlanta told me it would be 3 weeks until they had an appointment with a loaner available. That’s absurd! I’m so glad I went to Audi Marietta instead! More
by ahgdmg
Employees Worked With
Kyle McCall
September 02, 2019
Always a positive experience From the time you hit the front door to the time they deliver your nicely cleaned Audi, it is a positive experience. We moved to the Atlanta area 7 From the time you hit the front door to the time they deliver your nicely cleaned Audi, it is a positive experience. We moved to the Atlanta area 7 years ago and would not go anywhere else!! They manage to make you feel as though you are their number one customer each and every time. From reception, to sales and then service, give them a try. You will not be disappointed. More
by Bea
September 02, 2019
Audi Marietta Was Awesome This is one of the best Audi Dealerships I have been to. Service was quick and everyone was very nice. They changed out my battery and it just took a This is one of the best Audi Dealerships I have been to. Service was quick and everyone was very nice. They changed out my battery and it just took a few hours. More
by DARCANGELOERICA
Employees Worked With
Ryan Burke
September 02, 2019
the most unusual, gratifying annual check-up ever From the beginning of my under-two hour service to the end was tops with newspaper offering and manager checks with me. Could not believe no cost! From the beginning of my under-two hour service to the end was tops with newspaper offering and manager checks with me. Could not believe no cost! More
by 9minniepl7
Employees Worked With
Kyle McCall
September 02, 2019
Service and sales Everyone is always very helpful and friendly. They have done a lot to take care of me and it is very much appreciated. Thank you! Everyone is always very helpful and friendly. They have done a lot to take care of me and it is very much appreciated. Thank you! More
by JENNIFER.C.JOHNSON2
September 01, 2019
Air bag recall Ryan Burke was my Service Advisor, and knew exactly what I needed. Service was performed in a timely and effective manner. I will continue to use Au Ryan Burke was my Service Advisor, and knew exactly what I needed. Service was performed in a timely and effective manner. I will continue to use Audi Marietta Service for my future needs. More
by humphriesjohn
Employees Worked With
Ryan Burke
August 30, 2019
My 45K Service Visit My Service Manager, David Kim, is always pleasant and professional. Audi Marietta practices a "high touch" approach to customer care ... on the phone My Service Manager, David Kim, is always pleasant and professional. Audi Marietta practices a "high touch" approach to customer care ... on the phone, via the internet and in person. More
by Richard C.
Employees Worked With
August 30, 2019
Professional Dealing with this dealership has been a great experience from purchase to the 1 year service. I couldn't have asked for a more friendly or profession Dealing with this dealership has been a great experience from purchase to the 1 year service. I couldn't have asked for a more friendly or professional team. I would not hesitate to buy from them again or use their service department. More
by rhb1317
