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Audi Marietta - Service Center

Marietta, GA

4.5
733 Reviews

733 Reviews of Audi Marietta - Service Center

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May 20, 2015

Great as always I had my 25,000 mile service done this week and found the service provided my Matt exceptional. Setting up the appointment around by travel schedule More

by stalnose0010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
May 21, 2015 -

Audi Marietta responded

Thank you for stopping back in! We're really happy to hear about your experience with our service team and hope you'll come in again if you need anything else. Thanks again!

May 15, 2015

Service exceeded my expecations Matt did an exceptional job keeping me informed and addressing all my concerns with service. I feel he went above and beyond during my service. I am More

by rnbfan99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
May 15, 2015 -

Audi Marietta responded

That's what we aim for! Our customer service is something we take pride in and it's great to hear that you really enjoyed working with Matt during your service visit. If you ever need anything else for your ride, please don't hesitate to stop back in. Thank you!

May 11, 2015

Great service Regularly scheduled service. Easy to set up by phone. Service writer ready at appointed time. Did review of services and asked if needed anything addi More

by Snowmedic37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
May 12, 2015 -

Audi Marietta responded

Thank you for sharing your experience! We're glad to hear you really enjoyed working with our team and you found your visit to go so smoothly. If there's anything else you need in the future, please don't hesitate to let us know. Thanks again!

May 08, 2015

Service means EVERYTHING! Kevin Fayweather in Service is my reason for the last 12 years with Audi. 5 Star every time! I feel safe on the roads knowing that he oversee's my ser More

by LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
May 08, 2015 -

Audi Marietta responded

Thank you for this great review! We're so glad that you've kept coming back to us for the last 12 years and we look forward to helping you out for years to come. Feel free to drop back in anytime you need anything at all. Thanks again!

April 30, 2015

A very good day Matthieu Chin was very courteous and answered all my questions. I was provided car service to and from a nearby restaurant while I waited on my 25,000 More

by Tom Sib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
May 01, 2015 -

Audi Marietta responded

We're glad we could be of service to you, Tom! We appreciate your business and we hope you'll stop back in the next time you're in the area. Thank you!

April 29, 2015

Service Appointment As usual I was not disappointed with the level and quality of service I receive at Jim Ellis Audi of Marietta. My Service Advisor, Kevin is always rea More

by CHoover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
Apr 29, 2015 -

Audi Marietta responded

That's great to hear! We're really glad you have had such good experiences working with our team and we will be looking forward to helping you out again in the future. Thank you!

April 23, 2015

Great experience I have enjoyed working with Scott... He was easy to work with. He kept me apprised via regular updates throughout the entire process...I would definit More

by Khoslu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2015 -

Audi Marietta responded

Thank you for your recommendation! We're happy to hear you had such a good experience with our team and we hope you'll stop back in if you ever need anything else. Thanks again!

April 21, 2015

Excellent Service I want to thank you for the excellent service I received on my Q3. The car is awesome and the service done was second to none. I look forward to con More

by jonpqgregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
Apr 22, 2015 -

Audi Marietta responded

We were happy to help! We're glad to have you on the Jim Ellis bandwagon and we can't wait to see you again soon. Thank you!

April 12, 2015

Great Experience! Brought car in for service and was informed that in addition to the sensor I needed that there was a recall that had just been put out. Had both issu More

by CGrern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Apr 13, 2015 -

Audi Marietta responded

We're glad you enjoyed your first experience with us! Our team is always working very hard to make sure we get you taken care of and back on the road as quickly as we can. We'll be looking forward to working with you again soon. Thank you!

April 08, 2015

Audi A4 routine service I have been an Audi owner for one year and six months. I purchased my first Audi at Jim Ellis Audi in Marietta. I received wonderful service from Eri More

by MichelleS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Erikka Tiffani, Tim Brooks
Apr 09, 2015 -

Audi Marietta responded

This is great to hear, Michelle! Customer service is very important to our team and we're really glad you have had such a good experience with everyone you've worked with so far. We'll be looking forward to seeing you again soon. Thank you!

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