Audi Marietta - Service Center

Exceptional service My tires got low pressure. I turned my car in and Richard helped me investigate all tires and restored the pressure. He also helped me set up the annu My tires got low pressure. I turned my car in and Richard helped me investigate all tires and restored the pressure. He also helped me set up the annual maintenance. The other day, I received the maintenance in time (received by Tim). An excellent job. Very satisfied. More

Another top performance! I got from Tim what I would expect from a Jim Ellis dealership; top professionalism. Managers like Mr. Brooks are the reason I will keep coming back I got from Tim what I would expect from a Jim Ellis dealership; top professionalism. Managers like Mr. Brooks are the reason I will keep coming back to Audi and Jim Ellis. More

Customer Service beyond the ordinary . Richard and your Service Supervisor displayed great compassion and generosity as they helped me with a service on a morning that I was to leave to vis Richard and your Service Supervisor displayed great compassion and generosity as they helped me with a service on a morning that I was to leave to visit my dying father. They both went above and beyond despite having a full schedule. I am so grateful and was extraordinarily pleased with their kindness. Richard made sure that my fluids were topped off, tires checked and car washed in addition to the necessary service. Reminded me of what my Dad would do for me .... thank you! More

Great Customer service and dealt with the Ins for me Scott and the entire team did a great job on my car which had been repaired at another body shop. The diagnosis was accurate and the additional repa Scott and the entire team did a great job on my car which had been repaired at another body shop. The diagnosis was accurate and the additional repair undertaken swiftly and with great communication from Scott. A delight. Peter Turner More

First Service I just had my first service on my 2015 A3 and it was a very pleasant experience. I was in and out if the dealership in 1.5 hours, it was great. Thank I just had my first service on my 2015 A3 and it was a very pleasant experience. I was in and out if the dealership in 1.5 hours, it was great. Thanks, Mark D. More

First service on third new Audi from Jim Ellis Marietta I just completed the first service of my third new Audi at Jim Ellis of Marietta. The online scheduling tool was a time saver and still allowed me to I just completed the first service of my third new Audi at Jim Ellis of Marietta. The online scheduling tool was a time saver and still allowed me to select and view the schedule of my preferred service person. I was a waiter and everything was completed on time while I used the wifi to work from my laptop at a desk. I have continued to recommend this dealership for both sales and service. I also used this time to check in on my sales person to see what was new with Audi since I was there last. More

New tires and Alignment Simple and straight forward process for getting a new set of tires on my 2014 A4 Quattro. Mathieu was easy to work with, knowledgeable, and gave a gre Simple and straight forward process for getting a new set of tires on my 2014 A4 Quattro. Mathieu was easy to work with, knowledgeable, and gave a great recommendation for a new set of Michelin tires. It's the only place I take my car for service. Highly recommended. More

Trouble with my gas gauge Had to bring in my vehicle for service. Matthew Chin (Service Dept) and Justice (Car Detail Dept) offered superb service! I mistakenly entered the d Had to bring in my vehicle for service. Matthew Chin (Service Dept) and Justice (Car Detail Dept) offered superb service! I mistakenly entered the detail shop and a heavy rain had just developed. I was confused and Justice chauffeured me to the service dept and made sure that I was comfortable. Matthew and his team promptly helped me. I am very demanding when it comes to customer service; the superb actions of the team thoroughly impressed me! More

Thank You! My car needed immediate attention on Saturday morning. Kevin was kind enough to work me in without an appointment and with a smile. Thank you so muc My car needed immediate attention on Saturday morning. Kevin was kind enough to work me in without an appointment and with a smile. Thank you so much for getting me safely back on the road. More