Audi Marietta - Service Center

Excellent! Audi delivers a fascinating brand! And I learn something new EVERYTIME I come in for service. The service team works together and consistently deliv Audi delivers a fascinating brand! And I learn something new EVERYTIME I come in for service. The service team works together and consistently delivers timely and efficient service. More

Perfect Every Time From our purchase with Ahamed to our service with Scott and Matt, everything has been fantastic. I would recommend them to anyone. They are extremely From our purchase with Ahamed to our service with Scott and Matt, everything has been fantastic. I would recommend them to anyone. They are extremely professional and friendly, and we are very happy with our new Q3. More

Q5 85K Service Set up the service with Kevin and I came in, got my loaned, ran to an appointment and got back with only a understandable wait and was on the road bac Set up the service with Kevin and I came in, got my loaned, ran to an appointment and got back with only a understandable wait and was on the road back to the mountains before the big Friday 575 rush. So, this was a win in my book. Kevin did a superb job and I drove home happy. S3 5K coming up so I assume it will be just as seamless and ideally even shorter timeline. More

Seamless Operation I service assistant was Tim Brooks he was fantastic. My wife actually dropped off my car for service and she was very happy with Mark and the entire o I service assistant was Tim Brooks he was fantastic. My wife actually dropped off my car for service and she was very happy with Mark and the entire operations as she said it was seamless. I was sent a text when the work was done and at pick up everything was ready very well organized. Thanks for everything. More

Kevin is absolutely fantastic. While everyone at Jim Ellis has been great since I purchased my new A4 there, Kevin has shown outstanding customer service when dealing with a minor r While everyone at Jim Ellis has been great since I purchased my new A4 there, Kevin has shown outstanding customer service when dealing with a minor repair. Buy your next car there and let them take care of you. Great work. More

Service experience Kevin is one of the best customer service people we have been privileged to work with. Kevin is courteous, knowledgeable of all Audi cars and the best Kevin is one of the best customer service people we have been privileged to work with. Kevin is courteous, knowledgeable of all Audi cars and the best to work with. He is the reason we come back over and over again! More

Routine Service As always they are professional, and do a great job. Feel very confident in the service they provide. They are courteous and thorough explaining what As always they are professional, and do a great job. Feel very confident in the service they provide. They are courteous and thorough explaining what was done and any suggestions for future service. More

Excellent Service I recently took in my Q5 for servicing. Had to reschedule a few times because of my work and Tim was more than helpful to work around that. He even ma I recently took in my Q5 for servicing. Had to reschedule a few times because of my work and Tim was more than helpful to work around that. He even managed to get me a loaner last minute which was extremely helpful. The service was completed in the time promised without any unexpected surprises. More

Exceptional customer service I had a service appointment schedule and at the last minute had to cancel. Matt was very understanding and assisted me with another appointment two d I had a service appointment schedule and at the last minute had to cancel. Matt was very understanding and assisted me with another appointment two days later. When I arrived at the rescheduled service I again had to informed Matt I was rushed for time. He assured me he would get me out in time to get back to work. To my surprise Matt did get me out on time along with having my vehicle detailed. I've been extremely please with the courteous and professional service I've encountered at your dealership. Keep up he great service, Dave Harris More

Exceptional. Matt in the service center is amazing. Matthieu has been taking care of me and my Q5 for years now and he's always so courteous, welcoming, accommodating, and knowledgeable. He is my go-to Matthieu has been taking care of me and my Q5 for years now and he's always so courteous, welcoming, accommodating, and knowledgeable. He is my go-to guy not only when I need my scheduled service but if I need any input on scratched tires, audio issues, windshield cracks, or really anything. Thank you so much for everything you do Matthieu!! More