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Audi Marietta - Service Center

Marietta, GA

4.7
729 Reviews

729 Reviews of Audi Marietta - Service Center

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September 13, 2019

Ron took great care of me Ron was quick to return my call about the engine light, book the car in, arrange a loaner, and get the work done ahead of time. More

by Q5 TDI Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ladies on the loaner desk
Sep 15, 2019 -

Audi Marietta responded

Hi there, thank you for your review. It's great to hear Ron could take care of you; we’re always happy to help if anything else comes up. Have a wonderful day!

September 13, 2019

4 Wheel Alinement The job was done on time. Car handles great. Customer service was super. Offered refreshments also was issued a loner Q5. It was clean and the pro More

by BLUE4EVER10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Burke
Sep 15, 2019 -

Audi Marietta responded

Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

September 13, 2019

Service Dept. Service got us right in to have a new key programmed for our A7 Tdi. Very prompt and great job on the car wash also! More

by Flyinmechanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edker Jenkins, Jorge Morchio
Sep 15, 2019 -

Audi Marietta responded

Hello, it is great to hear everything was done quickly and to your satisfaction! We’re always happy to take care of you if anything else comes up. Have a wonderful day!

September 12, 2019

service car in for first service, Ryan was excellent and friendly. a loaner car was provided. My car was washed and ready as promised. love the new facility More

by STUART.W.HAMILTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha Landy, Ryan Burke
September 12, 2019

I would recommend this service department Everyone was friendly and very helpful. I was given a loaner car which was very helpful. I would recommend this Audi service department for service. More

by pkbriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Great Service Representative This was my first visit to Audi and I was very pleased. My service specialist David was very informative and took time to check back service records More

by SHARELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Breamer
Sep 13, 2019 -

Audi Marietta responded

Sharelle, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

September 12, 2019

Oil Change Service The staff was pleasant and courteous. The service took longer than promised. I was however not happy that my vehicle was not washed and vacuumed. More

by JGLAWATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahamed Eboo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Audi Marietta responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

September 12, 2019

AC warranty work; AC was not working. The people I came into contact with were very professional and customer oriented. Mr. Beamer also provided information on the status of the repair wo More

by SSHERMAN212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beamer
Sep 13, 2019 -

Audi Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

September 12, 2019

Incredible This was my first visit to Audi and I was very impressed . My service advisor was David Beamer. He was very attentive and knowledgeable. I will be ba More

by MBREWSTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beamer
Sep 13, 2019 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!

September 11, 2019

10,000 mile service Easy drop off, loaner vehicle provided, communication excellent. Issue with breaks making noise when breaking from 45 miles per hours. Fixed the pro More

by SANDYKIDD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fabre
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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