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733 Reviews of Audi Marietta - Service Center
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September 17, 2019
Great experience. I’ll be back My first visit here. Ryan walked me through the process and I felt comfortable following his suggestions for servicing my first Audi. I’ll definitely My first visit here. Ryan walked me through the process and I felt comfortable following his suggestions for servicing my first Audi. I’ll definitely be back for service and soon to purchase another Audi, More
by KARLPLEASANT
Verified CustomerEmployees Worked With
Ryan Burke
September 17, 2019
Disappointed The service advisor over promised on time and underdelivered. He promised to call to keep me informed and I had to call 3x. He excused the tardiness b The service advisor over promised on time and underdelivered. He promised to call to keep me informed and I had to call 3x. He excused the tardiness by saying not enough service providers showed up. I would have understood the tardiness had he just communicated so I could have adjusted my expectations. Car was to be done around noon and in actuality the work didn’t start until 5:00. I had to pick it up the next day. More
by Marlene S
Employees Worked With
David Beamer
September 17, 2019
Oil Change I scheduled an appointment at 10:30 for a phase two test. I was outside of the guidelines and was told the oil need to be changed and my car driven fo I scheduled an appointment at 10:30 for a phase two test. I was outside of the guidelines and was told the oil need to be changed and my car driven for a set number of miles. No problem at all so far, I then waited for 2 1/2 hours for an oil change, causing me to miss a meeting I had schedule for work at 1:30. I’ve been to this service center several times, and this is my first negative experience. More
by TAWNIA.VOTS
Employees Worked With
Beamer
September 13, 2019
Visit Ryan was first class and kept me up to date and had the car ready when he said it would be! He took great care of me taking over for Kyle who was my s Ryan was first class and kept me up to date and had the car ready when he said it would be! He took great care of me taking over for Kyle who was my service rep. More
by BRIANB14
Employees Worked With
Ryan Burke
September 13, 2019
Ron took great care of me Ron was quick to return my call about the engine light, book the car in, arrange a loaner, and get the work done ahead of time. Ron was quick to return my call about the engine light, book the car in, arrange a loaner, and get the work done ahead of time. More
by Q5 TDI Driver
Employees Worked With
The ladies on the loaner desk, Ron Palcer
September 13, 2019
4 Wheel Alinement The job was done on time. Car handles great. Customer service was super. Offered refreshments also was issued a loner Q5. It was clean and the pro The job was done on time. Car handles great. Customer service was super. Offered refreshments also was issued a loner Q5. It was clean and the process went smoothly and efficiently. More
by BLUE4EVER10
September 13, 2019
Service Dept. Service got us right in to have a new key programmed for our A7 Tdi. Very prompt and great job on the car wash also! Service got us right in to have a new key programmed for our A7 Tdi. Very prompt and great job on the car wash also! More
by Flyinmechanic
Employees Worked With
Edker Jenkins, Jorge Morchio
September 12, 2019
service car in for first service, Ryan was excellent and friendly. a loaner car was provided. My car was washed and ready as promised. love the new facility car in for first service, Ryan was excellent and friendly. a loaner car was provided. My car was washed and ready as promised. love the new facility!! More
by STUART.W.HAMILTON
Employees Worked With
Sasha Landy, Ryan Burke
September 12, 2019
I would recommend this service department Everyone was friendly and very helpful. I was given a loaner car which was very helpful. I would recommend this Audi service department for service. Everyone was friendly and very helpful. I was given a loaner car which was very helpful. I would recommend this Audi service department for service. More
by pkbriggs
Employees Worked With
September 12, 2019
Great Service Representative This was my first visit to Audi and I was very pleased. My service specialist David was very informative and took time to check back service records This was my first visit to Audi and I was very pleased. My service specialist David was very informative and took time to check back service records for my truck. They paid for Uber to take me home and bring my back to pick up my vehicle. The next best thing was they washed and vacuumed my truck out (BMW doesn’t vacuum). ;) More
by SHARELLE
Employees Worked With
David Breamer
