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Audi Marietta - Service Center

Marietta, GA

4.8
729 Reviews

729 Reviews of Audi Marietta - Service Center

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February 08, 2019

Oil Change David Kim was a pleasure to deal with. He got our car in and out quickly. On top of that, he's a fellow car enthusiast. Keep up the good work. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests, Tom! Please let us know if there is ever anything else we can do for you! Safe travels!

February 07, 2019

Even with glitches I was kept informed. I had tire issues and had to leave my car with the service dept for 8 days. During that time period I had a loaner car and was also kept informed abou More

by JACKIED1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Feb 13, 2019 -

Audi Marietta responded

Hi there! We're so happy we were able to help you with your tire issues! Please don't hesitate to reach out to us if there's anything more we can do!

February 07, 2019

Excellent Friendly professional service. That about sums it up. The service department was willing to answer all of my questions as well as deliver great servic More

by MarkRHolland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Feb 13, 2019 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests, Mark! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

February 06, 2019

Customer service Kyle made my visit pleasant. I came in for a Recall and a oil change on my Audi A5. The environment was quiet and clean and allowed me to chart on my More

by LORIAGREEN.LF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Feb 13, 2019 -

Audi Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Audi Marietta! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 06, 2019

20k mike service Ron was great! Super fast - in and out in seconds!! Very professional and friendly. Greeted me with a smile. Answered questions thoroughly. Tha More

by SUSANHEDRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Audi Marietta responded

Susan, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 06, 2019

Love my Jim Ellis Audi Team Of Marietta Jim Ellis Audi of Marietta has a Class Act Team! They have beeen taking exceptional care of my family and I for years! I am so grateful to be a part More

by KSparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahamed Eboo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayson Wyche
Feb 13, 2019 -

Audi Marietta responded

Hello, thank you for taking the time to leave a review for us at Jim Ellis Audi Marietta. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 04, 2019

Upset Your company lost my front left rim cap I called about it and no one return my call I'm very upset please replace it for the amount of money I paid to More

by tmcgilberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle McCall
Feb 05, 2019 -

Audi Marietta responded

Hello, We sincerely apologize for your experience with us. We would like to fix our mistakes and replace that for you. You should be receiving a call shortly from your Service Advisor, Kyle. Thank you for bringing this to our attention. Thanks, Audi Marietta Management

February 04, 2019

Great customer service. Very responsive and integration before, during and after the service. Ryan was very professional and easy to complete the service that was needed to More

by 4GADEBOERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Feb 07, 2019 -

Audi Marietta responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 03, 2019

Great service as always! I had to get a new tire for my Q5. I knew I could have probably went elsewhere and got it cheaper, but when it comes to quality and the service, I don More

by TDRUMMOND02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Feb 07, 2019 -

Audi Marietta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 03, 2019

Sale was a great experience Ed was perfect, I can't think of a better car buying experience. I will gladly recommend Ed and Audi to anyone thinking of buying a car. More

by kricka22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edker Jenkins, Randy Pullen, Richard Bryan
Feb 07, 2019 -

Audi Marietta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Audi Marietta! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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