Audi Marietta - Service Center

As promised. Service rep (Jayson) was excellent. Great communication and delivered as promised. Was in for a service recall, but they also found another problem wh Service rep (Jayson) was excellent. Great communication and delivered as promised. Was in for a service recall, but they also found another problem while it was there and they took care of it as well. That's a win-win. More

Excellent Service Experience Ryan was an extremely friendly and knowledgeable service team member. Car issue was identified quickly and serviced well. New facility is beautiful an Ryan was an extremely friendly and knowledgeable service team member. Car issue was identified quickly and serviced well. New facility is beautiful and offers a great place to relax while waiting for car. More

Service and tires after hitting a pothole Satisfied with the outcome but communication during the process lacked. Took in Monday morning. Was told it could be done that day. Found a thermst Satisfied with the outcome but communication during the process lacked. Took in Monday morning. Was told it could be done that day. Found a thermstat issue and said it was under warranty but would be ready next day. Called and left message with service advisor early afternoon. No call back so called again 1.5 hours later and was informed it was still being worked on. Had i known up front it was going to be an all day next day issue i would have gotten a service loaner. I assumed it would be done the next morning so I guess that is partly on me. More

Seamless Ryan always does a great job. When my service appointment was more involved than anticipated he encouraged me to get a loaner car for the day. They Ryan always does a great job. When my service appointment was more involved than anticipated he encouraged me to get a loaner car for the day. They provided a brand new Q7 and my car was ready sooner than promised. A seamless service appointment as usual. More

Ryan Burke- Value Added Associate Ryan continues to provide consistent value to me as an Audi Owner. A model of customer care and service! I look forward to, comfortably, having my veh Ryan continues to provide consistent value to me as an Audi Owner. A model of customer care and service! I look forward to, comfortably, having my vehicle serviced at the dealership with Ryan’s support. Additionally, I was warmly greeted and engaged by the Porters and Ryan’s peers. A few of which called me by name! It is evident that Customer Service is a core value of this dealership and our (Audi owners) Service Managers are ambassadors. Thank you. More

Service As always, I am greeted with exceptional hospitality and customer service. The service advisors were very helpful in making sure customers were aware As always, I am greeted with exceptional hospitality and customer service. The service advisors were very helpful in making sure customers were aware of the service they were to receive that day. More

Oil change and recall issues David was great. He was friendly, timely in his updates, and very responsive. The entire team was impressive, and I have found a new home for my car n David was great. He was friendly, timely in his updates, and very responsive. The entire team was impressive, and I have found a new home for my car needs. More

Great service as usual! As usual has a great service with audi Marietta! Love their new building ...and they had a bounty of wonderful snacks to ease the wait. My car was de As usual has a great service with audi Marietta! Love their new building ...and they had a bounty of wonderful snacks to ease the wait. My car was delivered an hour earlier than quoted and Ryan my service manager brought my car under the bay from the outside parking spot ...noting it was too cold outside for me to walk to my car. Also Tawana and I talked about the A5 4 door. On my husbands bucket list for next year. Much appreciated! More

10k mile service Thanks for the great service. I especially enjoyed receiving a clean car afterwards. Love the new facility as well . Keep up the good work, Audi. Thanks for the great service. I especially enjoyed receiving a clean car afterwards. Love the new facility as well . Keep up the good work, Audi. More

45K maintenance service The service team is very friendly and does a great job keeping my vehicle in top shape. They work quickly and always return my car to me after it has The service team is very friendly and does a great job keeping my vehicle in top shape. They work quickly and always return my car to me after it has been washed and the floorboards in the front have been vacuumed. More