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Audi Marietta - Service Center

Marietta, GA

4.7
729 Reviews

729 Reviews of Audi Marietta - Service Center

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March 13, 2019

Tire pressure low The team fit me in when I was not on the schedule and made me feel welcome. They even provided an Uber to and from work More

by CYNDI1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Audi Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 13, 2019

Quick The service center was very nice looking and had friendly staff. I really liked the speediness of the service that I received and the kindness my advi More

by neel93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Burke
Mar 15, 2019 -

Audi Marietta responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

March 12, 2019

Friendly and seamless service experience I love that when I walked into the service department every single advisor (all 4 of them) greeted me. Friendly and seamless service experience. I was More

by SARAH34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2019

Exceptional service Audi Marietta constantly exceeds my expectations. They are friendly, constantly concerned about my time and always willing to work to make sure I have More

by Audiq5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Mar 14, 2019 -

Audi Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Audi Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

March 12, 2019

Friendly and convenient The new facility is absolutely gorgeous and Ron and his team do an outstanding job. I really enjoy the new open concept which brings sales and service More

by SROGERS30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Atiq Choudhry
Mar 14, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 12, 2019

Excellent Visiting Atlanta driving back to my hotel in the late evening, hit a pot hole at 10PM, which blew out the right front tire. Changed the tire, contact More

by NITEOWLSEDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Nolan Ross
Mar 15, 2019 -

Audi Marietta responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2019

Recall and oil change service I Went in for an open recall and oil change service for my q7. Ryan was our service adviser; he was courteous and provided great customer service. More

by ESUZUKI83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Mar 13, 2019 -

Audi Marietta responded

Your positive review means a lot to us and we’re happy Ryan could help you! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2019

20k maintenance Jason is a great Audi service representative, very friendly and knowledgeable. He was very willing and ready to give me a loaner car but I declined. More

by JANQWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
March 09, 2019

Service is always awesome Ron was timely with my check in and out process. He also provided me updates regularly. The new dealership is complete and absolutely gorgeous! I woul More

by Msmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Audi Marietta responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2019

Very courteous, very helpful, quick Jayson was very helpful, got my oil level sensor issue resolved quickly so I was on my way. Very comfortable lounge and showroom to wait in. More

by COS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Mar 09, 2019 -

Audi Marietta responded

We're very happy to hear Jayson was able to provide you with such a positive experience! We look forward to your next visit! Take care!

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