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Audi Marietta - Service Center

Marietta, GA

4.5
733 Reviews

733 Reviews of Audi Marietta - Service Center

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April 12, 2019

Excellent service! The visit was short and sweet. All questions were answered. I drove off in my Audi happy and pleased. Awesome staff! Ron Palcer is very knowledgeable More

by TTEMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Apr 18, 2019 -

Audi Marietta responded

Thank you for your kind words and congratulations on your new Audi! If you have any further needs or questions, please give us a call. We're always happy to help!

April 12, 2019

Excellent service ! Sales rep was extremely knowledgeable and friendly. everything went smoothly and as expected. I would definitely recommend this service. As an add More

by Steve C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
Apr 18, 2019 -

Audi Marietta responded

Hi Steve, we are very happy to have provided you with such a smooth experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 12, 2019

Professional and Efficient! Service personnel at the new Facility were quite welcoming and professional. They performed the initial service on my Audi Q7, and while waiting, pro More

by JEFFERYBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Apr 18, 2019 -

Audi Marietta responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 11, 2019

Excellent Ron was great. The service was fantastic, done on time and I was let know as expected. Only thing that would’ve been nice was a car wash More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Apr 18, 2019 -

Audi Marietta responded

We are happy to hear everything was completed to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2019

Wont be back Audi Peachtree is far better, this location was not as nice or professional they didn't even check my tires nor did they fully explain why the service More

by sataria27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not know who did my service
Apr 04, 2019 -

Audi Marietta responded

Hi There, We apologize for your experience, we'd like to further explain your service options and take care of your tires. Can you call or email our Service Manager, Jorge Morchio at your earliest convenience at 770-225-4817 or jorgem@jimellis.com? Thank you, Audi Marietta Management

April 03, 2019

first time Audi Lease Luke was definitely NOT the stereotyped auto salesperson. He is knowledgeable, professional and a pleasure to work with. He listended to our concerns More

by PhilKennesaw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Bialas, Kristin Thrasher-Gil
Apr 12, 2019 -

Audi Marietta responded

Thanks for your praise and kind comments about Luke! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please don't hesitate to reach out to us if there's anything more we can do!

April 01, 2019

Recall Great service overall. I would have given 5 stars but they did not wash the vehicle. I always get a complimentary wash from Audi when my vehicle is be More

by PITTS004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Gamby
Apr 12, 2019 -

Audi Marietta responded

Thanks for the great 4-star rating, Pitts. We appreciate you for taking the time to let us know how we're doing. We're always looking to improve.

March 30, 2019

A true pleasure Yes, it is a pleasure to bring in my car for service at Audi Marietta. I certainly have never said that before about car repairs. Kyle is wonderful. T More

by AMYWGEORGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
March 27, 2019

Upset Bad experience with this place had my car repaired, and you charge me $1600 now it's leaking coolant and it didn't start this until you call yourself More

by tmcgilberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle McCall
Mar 27, 2019 -

Audi Marietta responded

Hi Mr. McGilberry, Our Service Director, Andrew is investigating the repairs that were quoted on your vehicle as well as the service history and maintenance records. Unfortunately, due to the age of some vehicles, additional repairs are at times necessary and this is being reviewed currently. Our policy is very clear for something that we cause, we will always do the right thing. However, we cannot be responsible for cars that are aging and outside of any warranty. We will be in touch with you ASAP. We appreciate your patience as Andrew reviews this. If we can be of assistance in the meantime please feel free to reach out to Andrew at your convenience, (770)859-1365. Thank you, Audi Marietta Management

March 26, 2019

Excellent and great new facility My service advisor was great as always... he took care of me and my car with care and as quickly as possible. He is always friendly and available for More

by BRIAN.KAZINEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Apr 01, 2019 -

Audi Marietta responded

Brian, we are pleased to hear our staff always deliver top notch service! Please let us know if there is ever anything else we can do for you! Until next time, take care!

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