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Audi Marietta - Service Center

Marietta, GA

4.5
733 Reviews

733 Reviews of Audi Marietta - Service Center

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April 20, 2019

Timely and accurate The service department exceeded my expectations. They were timely in completing the work. I was extremely happy with the outcome and I continue to b More

by BJ9450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edjer Jenkins, Monica Smith, Ron Palcer
Apr 23, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2019

Another Great Experience The best as always. Fast, friendly, everything explained. Fantastic new facility is a pleasure to be in. Couldn't be a better service experience. Fun More

by MMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Apr 23, 2019 -

Audi Marietta responded

Hello there, thank you so much for your positive comments about Jim Ellis Audi Marietta! Please let us know if there is ever anything else we can do for you! Safe travels.

April 19, 2019

service Jason's great. Service quick and complete. Expensive though, but that's the cost of having the car I have (and having tires replaced by the dealer). More

by SLEIBO2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
April 19, 2019

Great service Great service! Thank you. I had a great visit top notch service as always. Jason was very courteous. I appreciate the high level of customer service. More

by SURPRISEDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Apr 23, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! Please reach out to us if there is anything else we can do for you. We hope you have a great day.

April 19, 2019

Always Top Notch Service Wonderful as always. Thorough, and made everything as convenient as possible for me during a long service and inspection. Ryan is my go to guy - he' More

by Jennifer I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Apr 23, 2019 -

Audi Marietta responded

Jennifer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Audi Marietta. We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2019

Smooth Ron was my service tech. He was polite, helpful and prompt. I had a rental car during the service time. It was an amazing vehicle that gave me a chanc More

by JANEDOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Apr 23, 2019 -

Audi Marietta responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 17, 2019

SUPER! Ron was super nice- I was expecting a quick oil change, but there was a recall on my car. Ron set me up with a loaner and was very communicative throu More

by Ellianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Apr 19, 2019 -

Audi Marietta responded

Hi Ellianne, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 17, 2019

Professional organization Everything handled in a very professional way. Service done as agreed and in a timely manner. I have been very happy with my experience with this deal More

by MICHAELOTIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Apr 19, 2019 -

Audi Marietta responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 17, 2019

Management cares about the customer - and this trickles down I had some previous issues with a repair, and Jorge the Sales Manager reached out to see if he could address any of my concerns and ask what he could More

by Bill_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge, Kyle McCall, Jayson Wyche
Apr 29, 2019 -

Audi Marietta responded

Hi Bill, We apologize for your experience with us and appreciate you bringing this to our attention. After speaking with our Service Manager, Jorge, please don't hesitate to reach back out to him if you have any further concerns or questions. We sincerely appreciate your business. Thank you, Audi Marietta Management

April 14, 2019

Great Service Well taken care of today at Audi Marietta. My service advisor did a great job of listening to my concerns, and made sure my problems were resolved. Ve More

by ED455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Apr 18, 2019 -

Audi Marietta responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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