Back

Audi Marietta - Service Center

Marietta, GA

4.5
733 Reviews

733 Reviews of Audi Marietta - Service Center

Sort by
May 29, 2019

good things about your service Can't say enough good things about your service center. My service consultant (Ron Paicer) was wonderful keeping me informed and making sure my wife More

by poeslicklizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Jun 06, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2019

Exceptional Service ,knowledge of how things are done and quick diagnosis. I would recommend the dealership for anything car related ( sales, service). Ask fo Ryan.. More

by WALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
Jun 06, 2019 -

Audi Marietta responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2019

Thorough job Jayson and technician did a good job. To diagnose my problem and provide a good explanation of cause and corrective actions remedy and costs to repa More

by WJKELLEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
May 25, 2019 -

Audi Marietta responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 23, 2019

Excellent service. Excellent care Jayson was amazing! I loved the detailed explanation of what was going on and the timely manner in which I was contacted to be informed of everything More

by DERRICK_A_THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
May 24, 2019 -

Audi Marietta responded

Derrick, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Audi Marietta as your first choice for service!

May 23, 2019

Great Service My service rep, Jason Wyche, was very good. He listened to my concerns, wrote everything down and got me in a loaner car pretty quickly. More

by DUFWUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
May 24, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 19, 2019

pleased with response to issue I have had my tires rotated twice at the 10k and 20k service. I believe it cost around $32. This time it cost $50+. The cost was not quoted when i More

by LARRY87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
May 20, 2019 -

Audi Marietta responded

Hi Larry, We apologize for the experience you had with us, we'd like to speak to you further about it. At your earliest convenience, can you call our Service Manager, Jorge at 770-225-4817? Thank you, Audi Marietta Management

May 15, 2019

Great service! Will definitely come back. It’s never a nice thing when your car suddenly makes funny sounds. Audi Marietta was able to get me in at a time that was perfect for me. The service More

by MOMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
May 16, 2019 -

Audi Marietta responded

Thanks! We appreciate your continued business with us, and we're looking forward to your next visit. Take care!

May 15, 2019

Brakes Great experience, professional staff and fast turnaround. The loaner car was very nice but I forgot to fuel up the vehicle and was charge $69 for gas. More

by WKEITHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
May 15, 2019

Multiple employees did not know their jobs. Took Audi 8L for recall, asked that sun roof functions and shade mechanism on L rear window be checked. I was given a beautiful loaner. At home I note More

by SNR2440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Machino, Ryan Burke, Kyle McCall
May 20, 2019 -

Audi Marietta responded

Hello, We appreciate your business and apologize for your experience. As you know, we have your vehicle and are addressing your concerns. You should be receiving a call soon about the delivery of your car at your convenience. We sincerely appreciate your patience and look forward to speaking with you soon. Thank you, Audi Marietta Management

May 15, 2019

Service for dead battery Always cordial and quality service. I had mistakenly scheduled an appointment with Jim Ellis Audi Atlanta. Kyle was helpful and able to work me in a More

by BSCHOEPSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle McCall
...
20
...