Audi Marietta - Service Center

Smooth! I was able to get in, get a nice loaner vehicle, and come back in to make the exchange in a smooth and timely fashion. I was able to get in, get a nice loaner vehicle, and come back in to make the exchange in a smooth and timely fashion. More

Very Good Service Experience Ryan Burke has always worked well for me. He keeps in touch with me when my car is in for repair and let me know if there are problem. He is a ver Ryan Burke has always worked well for me. He keeps in touch with me when my car is in for repair and let me know if there are problem. He is a very good Service Advisor. A credit to the organization More

Very easy to work with. We were in trouble because our PS had failed and the car was undrivable. Audi Marietta sent a truck to pick up the car. We had plans to be in Columb We were in trouble because our PS had failed and the car was undrivable. Audi Marietta sent a truck to pick up the car. We had plans to be in Columbus, Ga. on Sunday so the dealership arranged a loaner that we used. On Wednesday they returned our car in Columbus and picked up the loaner. All seamless and no charge to me. What great service! Thanks Audi Marrietta More

1st Service Center visit I was 45 minutes last for my appointment due to traffic and they were able to quick accommodate even on a busy day and ahead of expected of estimated I was 45 minutes last for my appointment due to traffic and they were able to quick accommodate even on a busy day and ahead of expected of estimated time. More

Rajiv's Audi recall service experience David has always taken a personal interest in keeping my car well serviced and in great shape. He follows through in a very professional manner and ha David has always taken a personal interest in keeping my car well serviced and in great shape. He follows through in a very professional manner and has a very humble and down to earth personable demeanor. Always appreciate working with him Thanks David More

Faulty gas door These guys were extremely professional and helpful. They took care of my problem for me and made sure that I was back on the road as soon as possible! These guys were extremely professional and helpful. They took care of my problem for me and made sure that I was back on the road as soon as possible! More

not impressed New building looks great, but I am not impressed with the service this time. I scheduled the service in advance for Thursday morning. The service to New building looks great, but I am not impressed with the service this time. I scheduled the service in advance for Thursday morning. The service took over three days, even though it was promised from a few hours to the next day. Monday close to noon, I had to call myself to check on the status. Received a call back 35 min later and my advisor was still asking if balance and tire rotation to be done!? This was initially discussed. When I came to pick up my car my advisor was not there , and another person didn't really have any details for me.. I paid over $2300 , so you can imagine I wanted to know some details. After I paid the invoice amount, was told to wait for my car outside. Waited outside for over 10 min, another lady was also complaining that she was waiting for too long as well.. Loaner car should have been different.. I got A4 - basic module.. while I purchased A6 in 2010 and Q7 in 2017 from your dealership ( Sasha was great both times!). So I would expect to be offered maybe a new model of A6 at least.. could be a potential new sale in the future. Not impressed! More

Efficient and friendly Well seen after from When I arrived until my car was finished later in the early evening. Was able to meet with sales and see new vehicles and discus Well seen after from When I arrived until my car was finished later in the early evening. Was able to meet with sales and see new vehicles and discuss some used ones as well. Very comfortable place to hang out More

Great customer service Anyone can change your oil. Not just everyone can leave a lasting impression on you. Ryan is what really made the lasting impression. He was so helpfu Anyone can change your oil. Not just everyone can leave a lasting impression on you. Ryan is what really made the lasting impression. He was so helpful and made sure to tell not just me but everyone that walked out the door have a nice day. He made every single person feel seen and cared for. Adding personable people like him really make the difference More

Awesome, quick and customer friendly service. Service at this service center exceeded my expectations. Greeted and escorted to an associate that was very helpful and to the point. In and out in a Service at this service center exceeded my expectations. Greeted and escorted to an associate that was very helpful and to the point. In and out in a matter of minutes. More