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Audi Marietta - Service Center

Marietta, GA

4.5
733 Reviews

733 Reviews of Audi Marietta - Service Center

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August 06, 2019

10,000 Mile Check-up & Oil Change I arrived at 8:00 am for an 8:30 appointment. I was greeted right away and sent inside. My estimated time given was 2 to 2 1/2 hours. Before I More

by tom.dawn.mceachern
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 07, 2019 -

Audi Marietta responded

We work hard to stand out among the rest! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2019

Helpful and easy to work with David was familiar with my car (TTRS) and this model's quirks. Worked through the problems effectively. Communicated status regularly. Provided tra More

by CWJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2019

Quick The software upgrade went very quickly. The waiting area was comfortable. Ron has always been friendly and courteous and makes every effort to make s More

by RALPHSHIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Palcer
Aug 05, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2019

Great service center Service experience was very good. Took two cars on the same day However, back in May I took my car for a recall and was told I needed brakes. Howev More

by laurence.allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Aug 05, 2019 -

Audi Marietta responded

Laurence, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2019

Exceptional Service Audi Marietta always hits the mark with their service. Jason is always the true professional and goes above and beyond to make sure the service depart More

by AUBIESAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Aug 01, 2019 -

Audi Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Audi Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Take care!

August 01, 2019

Awesome Experience Jason was my service representative. He understood all my concerns. He completed the 45000 miles service which is due soon. Overall experience was awe More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Aug 01, 2019 -

Audi Marietta responded

Thank you for taking the time to leave this review, Melanie! We're so glad your experience earned us five stars. Safe travels!

July 31, 2019

Great Service! I was able to get an appointment for the service quickly and the in check and loaner car process was easy and fast. Jayson went above and beyond to m More

by ORTIZ.BARBARA2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
July 30, 2019

Great as always Jayson is great as usual its always a pleasure taking my car to get serviced. The in and out service and the efficiency and manner in which it is exe More

by Nancydrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Wyche
Jul 31, 2019 -

Audi Marietta responded

Thank you for sharing your experience with us! Thanks again for your business. Take care!

July 30, 2019

Last service Daniel and katlyn were extremely helpful for getting my door handle fixed and loaner car. I also got very sick and David was very attentive More

by JACQUI12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tawana Ways
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Audi Marietta responded

It is great to read such wonderful comments about your recent experience with us. If you have any further questions, please give us a call. We're always happy to help!

July 29, 2019

A Very Pleasant Experience Working with the service department was very easy and they explained everything thoroughly. Very thorough attention to detail and provided me with a l More

by EARL.HOUGH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Burke
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