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729 Reviews of Audi Marietta - Service Center
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August 15, 2019
Excellent service Always friendly and excellent service People there are so friendly and very helpful Would definitely recommend this place Nice people ar Always friendly and excellent service People there are so friendly and very helpful Would definitely recommend this place Nice people are always trying to help you More
by RTMAC1
Verified CustomerEmployees Worked With
Kyle McCall
August 15, 2019
Great Customer Service Took my car in for the 30k service and as always the customer service was top notch. Ron is the best. Very attentive and explained every repair and Took my car in for the 30k service and as always the customer service was top notch. Ron is the best. Very attentive and explained every repair and update made to my car. I had to get a curtesy car and it was a brand new A5. Couldn’t have asked for a better experience. Oh didn’t want to leave out the fresh new service center. Very Nice! Thanks Ron and Audi. Keep up the good work. More
by jessime
August 14, 2019
Infotainment System Software - Security Patch I received a letter from Audi of America that stated a software update was needed to improve security of my Audi's infotainment system. I received a letter from Audi of America that stated a software update was needed to improve security of my Audi's infotainment system. More
by LETHA.LOWRY
Employees Worked With
Jayson Wyche
August 14, 2019
Infotainment Patch Excellent service and completed in a timely manner. Was provided a 2 hour window for completing job and job was completed in under 2 hours. Excellent service and completed in a timely manner. Was provided a 2 hour window for completing job and job was completed in under 2 hours. More
by JSARMSTRONG25
Employees Worked With
Kevin Brayboy, Jayson Wyche
August 14, 2019
Efficient & Easy Audi made it easy to have my 25,000 mile service performed. Everyone was nice and helpful :-). I would recommend their service department to anyone. Audi made it easy to have my 25,000 mile service performed. Everyone was nice and helpful :-). I would recommend their service department to anyone. More
by SHANNON27
Employees Worked With
August 14, 2019
Professional, efficient and helpful staff Nine year old vehicles will have issues and mine did. JE worked me in promptly and provided a nice loaner car while waiting. My vehicle was detailed i Nine year old vehicles will have issues and mine did. JE worked me in promptly and provided a nice loaner car while waiting. My vehicle was detailed inside and out which was a good value add service. New location is superb and a major upgrade from the old one. More
by MOORENED
Employees Worked With
Car loaner person (female) , Ryan Burke
August 13, 2019
Service Visit Great attention to detail.Ryan always takes good care of us.Overall experience has been superb. Would recommend this service department and, in partic Great attention to detail.Ryan always takes good care of us.Overall experience has been superb. Would recommend this service department and, in particular, Ryan to anyone who has an Audi. More
by TAYLORFREEMAN4
Employees Worked With
Ryan Burke
August 12, 2019
Friendly, helpful, and quick turnaround! So, I had a less than stellar experience at another dealership and decided to try Audi Marietta for my recent vehicle concern. They were extremely tho So, I had a less than stellar experience at another dealership and decided to try Audi Marietta for my recent vehicle concern. They were extremely thorough and kept me up to date on the status throughout. I was not a prior scheduled customer, but they fit me in and still fixed my issue on my schedule. I felt they were very knowledgeable and my car was in great hands. My vehicle has driven smoother since going to Audi Marietta. More
by LESLEY.G.ORTIZ
Employees Worked With
August 12, 2019
Annual service Low mileage driver, once per year service, Do fine, but charge for mysterious supplies even though I bought service package with vehicle. I also get Low mileage driver, once per year service, Do fine, but charge for mysterious supplies even though I bought service package with vehicle. I also get the premium detail package they offer. Wash vacuum, polish, wax, interior cleaned and leather conditioned. They do a very good job on this. Only suggestion would be for them to use touch up paint on any tiny nicks that are inevitable. More
by HLANCEHOLLIS
Employees Worked With
Jayson Wyche
August 09, 2019
Disappointing used car inspection I had a local used-car dealer bring over a low mileage 2017 for a pre-purchase inspection. I arranged everything over the phone and Audi Marietta emai I had a local used-car dealer bring over a low mileage 2017 for a pre-purchase inspection. I arranged everything over the phone and Audi Marietta emailed me the results. The report I received said the car was “Like new”, but when I flew in to pick up the car, I discovered the report missed obvious flaws. First there was a chip in the windshield the size of a nickel. Second the after-market speakers made a strong whirring sound when the car was in motion, which was immediately apparent when I test drove the car. I was also unhappy with the completeness of the report, which didn’t include something as basic as the remaining brake-pad thickness. (I had to ask for it.) My biggest complaint is that the inspection did not include a body and frame inspection. I told the service advisor in advance that I was concerned about accident damage. He did not tell me that their inspection specifically excludes what I was asking for. When I complained, the service advisor told me the car was fine, but how can I believe that when they weren’t looking for signs of repairs? On a positive note, I must say that the people I spoke to at Audi Marietta were universally pleasant and professional, and the service advisor was responsive to my post inspection questions. More
by Audi-guy
Employees Worked With
