Audi Marietta

I took my vehicle in for service on 4/23/22. I was greeted when I pulled up to the door by a nice young man who opened my door and helped me out of my vehicle and walked me to the service desk. I was greeted when I pulled up to the door by a nice young man who opened my door and helped me out of my vehicle and walked me to the service desk. Jeff was my service manager who was extremely professional, courteous and polite. He checked me in, explained what services would be performed, and then showed me to the mobility desk for a loaner vehicle. The representative was professional and courteous as well and he assigned a loaner vehicle to me. The absolute best thing in this entire process was the step by step video of the services that were completed from TJ. That's a very nice touch. Keep up the great work Audi Marietta!!! More

Christian is AMAZING! !!! He is extremely thorough and knowledgeable. He ensures every client is well taken care of and for that, I will be a long time customer of Audi. !!! He is extremely thorough and knowledgeable. He ensures every client is well taken care of and for that, I will be a long time customer of Audi. Tony in finance is extremely helpful and always willing to give great advice. He will not let you leave without ensuring you are completely satisfied. Thank you Both!! More

First class from start to finish. Above and beyond on service. The details matter and they’re on it. I’d recommend Scott to any friend. He’s efficient and still provides service AFTER Above and beyond on service. The details matter and they’re on it. I’d recommend Scott to any friend. He’s efficient and still provides service AFTER the sale. More

Jim Ellis and specifically our sales guy Scott Rismiller were fantastic! The car we wanted, a fair trade and fair price! Highly recommend! were fantastic! The car we wanted, a fair trade and fair price! Highly recommend! More

Only reason I gave it a one is I couldn't give it a zero. Brought my 2018 Q5 on 4/16/2022 for a recall in the interior of the car, and received a loaner. Got a phone call from the service department about Brought my 2018 Q5 on 4/16/2022 for a recall in the interior of the car, and received a loaner. Got a phone call from the service department about a leaking thermostat housing. (why we are in the engine department), I never noticed a leak in my driveway. Anyway, service advisor said that it was 23.12. My car has under 50000 miles, so it's suppose to be under warranty. Came in on Thursday, 04/22/22, to pick up my car, as they said that it was ready. I was told that I owe them $2312.00 for repairs. First I how is that possible for a leaking housing, was told that they replaced thermostat and water pump, I never told them to do that. When I mentioned that the car was under warranty, I was told that the warranty began on the delivery date of 6/15/17, not when the car was sold. and my warranty was expired. Never once did the service advisor tell me that my car was out of warranty. Was told either pay, or I couldn't get my car by the service manager. Now this isn't the first time I've had problems with this dealer. Requested my audi connect service aggreement which I had paid for five times before I had to asked for it after waiting one and half hours after a oil change. More

Everyone working is professional and helpful. The effort to make customers comfortable through the process is refreshing, especially in this environment. They try to make sure you aren't just bu The effort to make customers comfortable through the process is refreshing, especially in this environment. They try to make sure you aren't just business, but are the reason they are there. More

My son introduced me to Scott and I gave him my whole set of requirements. He searched and found several. After getting the best choice, it was an easy purchase and I LOVE my VAN! Thanks Scott! of requirements. He searched and found several. After getting the best choice, it was an easy purchase and I LOVE my VAN! Thanks Scott! More

My fiancé suggested that we see Scott and that was a world of difference. The process, price and vehicle were great! world of difference. The process, price and vehicle were great! More

I bought a Mimi Cooper with my Dad and love it. Scott was great at getting the Financing workable and the the vehicle ready for me. Scott was great at getting the Financing workable and the the vehicle ready for me. More

State of the art dealership with professional staff and facilities. My wife had an exceptional experience. We live in Jacksonville, but purchased from Audi Marietta because of the customer experience. facilities. My wife had an exceptional experience. We live in Jacksonville, but purchased from Audi Marietta because of the customer experience. More