Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Marietta
Marietta, GA
2,128 Reviews
Since 1995, Audi Marietta has been a full-service dealership providing metro Atlanta drivers with new and pre-owned Audi vehicles. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has earned multiple industry accolades. Audi Marietta is an eight-time Audi Magna Society Award winner, demonstrating the dealership’s commitment to excellence in customer service and performance. It also was recognized as No.1 in the nation in parts sales for the eighth consecutive year and received the 2025 Cars.com Consumer Satisfaction Award. Visit Audi Marietta at 1141 Cobb Parkway SE, Marietta, GA 30060, or online at AudiMarietta.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,128 reviews
November 08, 2022
Bait and switch! ! I had a deal to sell my car that was agreed upon with Eddie Thornton. I rearranged my schedule to meet Eddie at the time that was most convenient to ! I had a deal to sell my car that was agreed upon with Eddie Thornton. I rearranged my schedule to meet Eddie at the time that was most convenient to him so he can make his appointments. I even changed to an earlier time the day of and left work early for his convenience. On my way to the dealership to drop my car off and sign the paperwork Eddie called me and said the “manager did not approve of the deal.“ They then offered me a lower price than what had been agreed upon for five days at that point. This seems questionable and from my vantage appeared like a scam to get me to commit to an inconvenient time and then call me as I’m about to pull up to the dealership to retract their offer. This seemed unprofessional at best and intentionally deceiving at worst. I would recommend ensuring that Eddie has gotten “approval from manager” before believing any of the offers he gives you to buy your car. Certainly, do not rearrange your schedule to be able to meet him at a certain time without doing so. Also of note, Eddie was not even there when I arrived for my appointment and his colleague or manager finished the paperwork and bought my car. I clearly did not need to rearrange my schedule around his time as someone else was able to complete the sale. I feel completely scammed by this dealership and felt the entire process was incredibly unprofessional. More
by Yes
November 01, 2022
Great experience buying my e-Tron with Sasha and the broader team. They were communicative and helpful through the whole process - thank you! broader team. They were communicative and helpful through the whole process - thank you! More
by Elmar Trust
November 01, 2022
Admittedly I was surprised at not only how easy the KBB ICO process was but the offer was competitive. Appreciated Eddie's business-like manner and strong communication skills. It couldn't have been easi ICO process was but the offer was competitive. Appreciated Eddie's business-like manner and strong communication skills. It couldn't have been easier. Thumbs up to Audi Marietta. More
by secassan56
Employees Worked With
Ethan Dibble, Eddie Thornton
November 01, 2022
Jorge, Makalya and Paolo were fantastic and true professionals. They made everything smooth easy and best of all quick. Jorge even went above and beyond and surprised my two kids with some Audi swag professionals. They made everything smooth easy and best of all quick. Jorge even went above and beyond and surprised my two kids with some Audi swag. It’s stuff like that that makes an experience memorable. Loving my RS6! Cheers! More
by SARGE
Employees Worked With
Makayla Meador AND Paolo Terlazzo, Jorge Galvez, Ethan Dibble
October 29, 2022
Eddie Thornton was excellent assisting me with the sale of my 2012 Chevrolet Impala. I sincerely appreciate his follow up regarding the transfer of the out-of-state Title. I don't believe the transaction w of my 2012 Chevrolet Impala. I sincerely appreciate his follow up regarding the transfer of the out-of-state Title. I don't believe the transaction would have occurred without him. Audi Marietta is fortunate to have him. Many thanks Eddie!! More
by bdmurphy777
Employees Worked With
Eddie Thornton, Eddie Thornton
October 24, 2022
This was hands down the easiest, most transparent car buying experience of my life. All of the steps were detailed clearly and the entire process was flawless and stress free. I would strongly recommen buying experience of my life. All of the steps were detailed clearly and the entire process was flawless and stress free. I would strongly recommend Eddie and the Audi team to anyone considering a new vehicle. More
by john.pinski
Employees Worked With
Eddie Thornton, Aline Oceguera
October 08, 2022
Christian has been a joy to work with while finding a new car that fits my needs. This is the second car my family has purchased with his help. Frankly, I don't see us going anywhere else, as he has been hel car that fits my needs. This is the second car my family has purchased with his help. Frankly, I don't see us going anywhere else, as he has been helpful, informative and very prompt. We look forward to working with him in the future. 10/10 More
by Asmawley
Employees Worked With
Christian Postell
October 01, 2022
Scott did research for us before we arrived to make sure we could find the perfect vehicle. Purchase was straightforward. This was our second vehicle from Audi Marietta and we will be back! we could find the perfect vehicle. Purchase was straightforward. This was our second vehicle from Audi Marietta and we will be back! More
by Nina
Employees Worked With
Scott Rismiller, Aline Oceguera
October 01, 2022
Christian was absolutely great to work with. My wife and I came to look at a car just to ensure she like the interior color then we were going to go home and discuss it. Christian was informat My wife and I came to look at a car just to ensure she like the interior color then we were going to go home and discuss it. Christian was informative without pressuring us. We liked the car and his demeanor so much that we decided to buy it that day. Since then I needed a few things done on the car and even though they were more Service related he still took the lead to make sure everything was done exactly the way I want it. I have never seen such great service at any other dealership that I’ve worked with in the past. I will definitely look to work with Christian in the future, and will send anyone his way who is looking for an Audi. More
by Marcus H
