Audi Marietta

Exceptional Service Thank you so much Ed for making car buying effortless!! Your professionalism, patience and extensive knowledge of the vehicle was amazing! I can't th Thank you so much Ed for making car buying effortless!! Your professionalism, patience and extensive knowledge of the vehicle was amazing! I can't thank you enough! More

Service exceeded my expecations Matt did an exceptional job keeping me informed and addressing all my concerns with service. I feel he went above and beyond during my service. I am Matt did an exceptional job keeping me informed and addressing all my concerns with service. I feel he went above and beyond during my service. I am pleased as always with Audi More

Great service Regularly scheduled service. Easy to set up by phone. Service writer ready at appointed time. Did review of services and asked if needed anything addi Regularly scheduled service. Easy to set up by phone. Service writer ready at appointed time. Did review of services and asked if needed anything additional. Offered car wash. Everything done is less time than expected. More

Service means EVERYTHING! Kevin Fayweather in Service is my reason for the last 12 years with Audi. 5 Star every time! I feel safe on the roads knowing that he oversee's my ser Kevin Fayweather in Service is my reason for the last 12 years with Audi. 5 Star every time! I feel safe on the roads knowing that he oversee's my service experience, in making sure my A4 Cabriolet (11 years), and now A5 is in top shape. Thank You, Kevin! More

Excellent! Thanks to the easy-going, no-pressure attitude of Dustin, my car purchase at Jim Ellis Audi was as easy as it gets. He provided great choices for me Thanks to the easy-going, no-pressure attitude of Dustin, my car purchase at Jim Ellis Audi was as easy as it gets. He provided great choices for me to review based on the descriptions of what I was looking to buy and went out of his way to explain the pros/cons of different vehicle makes/models/options. Overall, my trip to Jim Ellis was quick and painless and the way car buying should be. Thanks! More

Thanks Dustin Colburn for top notch customer service! Dustin Colburn was my salesman and he was extremely professional and product knowledgeable! This was my second purchase due to some challenges with m Dustin Colburn was my salesman and he was extremely professional and product knowledgeable! This was my second purchase due to some challenges with my first one, and he was amazingly attentive to my situation! Tears were involved in the first purchase, but Dustin reassured the quality of the Audi brand and increased my confidence in purchasing another vehicle. His delivery of the most compassionate and top notch customer service honestly turned a not so good experience into a great one! More

Dustin Colburn is the best! I cannot say enough good things about Dustin Colburn and Jim Ellis. Dustin took a deal that could have been difficult and made it very simple and ple I cannot say enough good things about Dustin Colburn and Jim Ellis. Dustin took a deal that could have been difficult and made it very simple and pleasant. Last month, I found a certified Audi that I liked on their webpage; however, I was apprehensive about buying the vehicle, because we live on the western edge of Alabama. When we called and explained to Dustin that we wanted to buy the vehicle, and we had a trade-in, he gave us a firm offer on our old Audi and negotiated with us on the price of the "new" one. All of this was accomplished within about 2 hours with 3 or 4 phone calls. The next day my husband drove our Audi to Atlanta and came home with the "new" one. I am a fan. More

A very good day Matthieu Chin was very courteous and answered all my questions. I was provided car service to and from a nearby restaurant while I waited on my 25,000 Matthieu Chin was very courteous and answered all my questions. I was provided car service to and from a nearby restaurant while I waited on my 25,000 mile scheduled service. Everything was completed in a timely manner, and I was on my way back home to Chattanooga. More

Service Appointment As usual I was not disappointed with the level and quality of service I receive at Jim Ellis Audi of Marietta. My Service Advisor, Kevin is always rea As usual I was not disappointed with the level and quality of service I receive at Jim Ellis Audi of Marietta. My Service Advisor, Kevin is always ready to assist and make my experience the best. Thank YOU! More

Responsible and Respectful I had a amazing experience with this dealer. Dustin is a passionate and professional individual that treated both my wife and I with hospitality and r I had a amazing experience with this dealer. Dustin is a passionate and professional individual that treated both my wife and I with hospitality and respect. I arrived at the dealer with my car washed and cleaned ready for test drive. I was soon able to build up a personal relationship with Dustin as he's so easy to talk to, and he's truly sincere when helping us. I was happy with my purchase(Used E92 M3), and was able to walk out the dealer in a short time. I later discovered a small oil leaked under the car, and despite that I suspected Dustin and Jim Ellis Audi was going to take care of me, I called Dustin's personal phone during his off day(Sunday). Surprisingly, Dustin was able to call me back right away and asked me to bring the car in on Monday. After arriving at the dealer, we soon discovered a small oil leak from the DCT oil pan(Later during my online investigation, it's apparently a common issue for E92 M3) . However, Jim Ellis Audi repaired the leak for free with no questions asked within 3 hours. I walked in the dealer expected being told that they can not be responsible for the leak due to I purchased the car used as is, and they truly took care of me and put customer's satisfaction at the first place. More