
Audi Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Exceptional service My tires got low pressure. I turned my car in and Richard helped me investigate all tires and restored the pressure. He also helped me set up the annu My tires got low pressure. I turned my car in and Richard helped me investigate all tires and restored the pressure. He also helped me set up the annual maintenance. The other day, I received the maintenance in time (received by Tim). An excellent job. Very satisfied. More
Another top performance! I got from Tim what I would expect from a Jim Ellis dealership; top professionalism. Managers like Mr. Brooks are the reason I will keep coming back I got from Tim what I would expect from a Jim Ellis dealership; top professionalism. Managers like Mr. Brooks are the reason I will keep coming back to Audi and Jim Ellis. More
Customer Service beyond the ordinary . Richard and your Service Supervisor displayed great compassion and generosity as they helped me with a service on a morning that I was to leave to vis Richard and your Service Supervisor displayed great compassion and generosity as they helped me with a service on a morning that I was to leave to visit my dying father. They both went above and beyond despite having a full schedule. I am so grateful and was extraordinarily pleased with their kindness. Richard made sure that my fluids were topped off, tires checked and car washed in addition to the necessary service. Reminded me of what my Dad would do for me .... thank you! More
My great expeierence with Audi Atiq was great. He helped me make the decision to upgrade from A4 to A6. He went over and beyond the call of duty to meet my needs. I have received so Atiq was great. He helped me make the decision to upgrade from A4 to A6. He went over and beyond the call of duty to meet my needs. I have received so many compliments on my new A6. Thanks again Atiq!!! More
Great Customer service and dealt with the Ins for me Scott and the entire team did a great job on my car which had been repaired at another body shop. The diagnosis was accurate and the additional repa Scott and the entire team did a great job on my car which had been repaired at another body shop. The diagnosis was accurate and the additional repair undertaken swiftly and with great communication from Scott. A delight. Peter Turner More
unrealiable service dept worst ever experience, made appointment to have car service for 8:15 am and was promised it would be ready in 2 and 1/2 hours. Scheduled my morning ar worst ever experience, made appointment to have car service for 8:15 am and was promised it would be ready in 2 and 1/2 hours. Scheduled my morning around time schedule. It is now 4:30 pm and still no call from service dept. Called twice, no answer, left messages and no return calls. Finally spoke to them, they said they had it in bay and being worked on will be about an hour, this was 300 pm. Still no call to pick up. More
very professional and highly engaged staff Ahamed Eboo and Erikka Tiffany were fantastic partners- courteous of my time ,worked with me on my trade and were highly engaged the entire time. My Ahamed Eboo and Erikka Tiffany were fantastic partners- courteous of my time ,worked with me on my trade and were highly engaged the entire time. My car is loaded with technical features my previous car did not have, and it could have been very overwhelming without Ahamed's technical expertise. He walked me through everything I needed, step by step, and explained how and why it worked that way. Fantastic people, clean shop, professional and fun to work with- they turned what could have been a rather stressful event and made it really enjoyable! More
First Service I just had my first service on my 2015 A3 and it was a very pleasant experience. I was in and out if the dealership in 1.5 hours, it was great. Thank I just had my first service on my 2015 A3 and it was a very pleasant experience. I was in and out if the dealership in 1.5 hours, it was great. Thanks, Mark D. More
First service on third new Audi from Jim Ellis Marietta I just completed the first service of my third new Audi at Jim Ellis of Marietta. The online scheduling tool was a time saver and still allowed me to I just completed the first service of my third new Audi at Jim Ellis of Marietta. The online scheduling tool was a time saver and still allowed me to select and view the schedule of my preferred service person. I was a waiter and everything was completed on time while I used the wifi to work from my laptop at a desk. I have continued to recommend this dealership for both sales and service. I also used this time to check in on my sales person to see what was new with Audi since I was there last. More
"Top Shelf!" That is how my husband describes Sasha's service and how he makes us feel each and every time we get a car with him. We are return customers with Sas That is how my husband describes Sasha's service and how he makes us feel each and every time we get a car with him. We are return customers with Sasha and this is our third Audi we bought with him. What makes this deal particularly special is we traveled 27 hours round-trip from New Jersey to trade in our car. That speaks volumes to our loyalty to Sasha and Jim Ellis Audi Marietta. He is always respectful, patient and never condescending. With the help of Tony Jackson, we were able to get the deal we wanted. As my husband says: "Top Shelf!" Thank you, Sasha! More