Audi Marietta

Amazing buying Experience Jim Ellis Audi of Marietta took care of all of my wants regarding my VIP Audi A4 purchase. Erikka, Ahamed, and Shaun made my buying process very easy. Jim Ellis Audi of Marietta took care of all of my wants regarding my VIP Audi A4 purchase. Erikka, Ahamed, and Shaun made my buying process very easy. They were always very professional and knowledgable with all of my inquiries. I would recommend if you are looking to purchase an Audi to always use Jim Ellis Audi of Marietta. More

Personal Touch Ahamed is the best sales associate I've interacted with at any car dealership and we have been to MANY dealerships in our search for a car. He unders Ahamed is the best sales associate I've interacted with at any car dealership and we have been to MANY dealerships in our search for a car. He understood our wants and needs and was extremely accomodating and pleasant to work with. Like he said, the Q5 gives you conifdence, and I couldn't be any more confident that we ended up with the best looking (and safest) car out there. Thanks Ahamed :) More

Great experience Dustin is an awesome easy going, no pressure attitude sales person. I found the car online and the internet sales person hooked me up with Dustin. I w Dustin is an awesome easy going, no pressure attitude sales person. I found the car online and the internet sales person hooked me up with Dustin. I was doing the deal from a different state and initially didn't feel comfortable, but after exchanging few conversations with Dustin, it was so seamless and an amazing experience. He made it simple and stress free... this is how car buying experience should be. Thank you Dustin!! Thank you Jim Ellis !! More

35,000 service I had the 35,000 service completed on my 2012 A7 & the entire service department is awesome. I normally deal with Kevin, but he had just stepped out, I had the 35,000 service completed on my 2012 A7 & the entire service department is awesome. I normally deal with Kevin, but he had just stepped out, so Matt took care of me. He was great & even informed me that the service was going to be longer than usual because of the updates that needed to be done. I had setup my appointment online & had requested a loaner, which was nice (Q5). He also told me that it would be a couple of days before my car would be ready. I received a text the next day & my car was ready! I then was able to deal with Kevin for checkout & he too was great, just like all of the other times I have had my car serviced. Oh and the price was lower than originally expected. More

Awesome service! I love how this dealership has setup their service department in that they try to keep you with the same service manager every time you come in so tha I love how this dealership has setup their service department in that they try to keep you with the same service manager every time you come in so that you establish a relationship. Ron took great care of me. They are organized, kind, courteous and respectful. The lovely lady in the loaner vehicle department was fantastic. Really great personality and very customer service oriented. I really appreciate their focus on the customer. They kept me informed of what was going on with my car and let me know exactly what to expect. Now if Jim Ellis could open an Audi dealership closer to my house, all would be perfect! More

Great Overall Experience When we first walked into Jim Ellis Audi in Marietta we were greeted almost immediately by Dustin - the only delay in him greeting us upon arrival was When we first walked into Jim Ellis Audi in Marietta we were greeted almost immediately by Dustin - the only delay in him greeting us upon arrival was he was already bringing the car we were interested in around front. After inspecting the car and going over a few details about it we hopped in for a great test drive. It was very evident that Dustin had a substantial amount of knowledge about the various Audi models. He also explained every part of the buying process thoroughly which we appreciated. He is incredibly personable and was a true pleasure to work with during our buying experience. I will without a doubt refer Dustin to any friends and family for the next time they are in the market for a new car. More

Thanks, Matt! Recently came in for 45,000 mile service and received exceptional service from Matt. My appt time was 8:30am and even though the rental office was not Recently came in for 45,000 mile service and received exceptional service from Matt. My appt time was 8:30am and even though the rental office was not yet open, he took care of everything to get me underway in my loaner quickly. More

5,000 mile service Even though I didn't lease my 2015 Audi A6 at this dealership, I am using its service department which so far has been excellent. Our service person Even though I didn't lease my 2015 Audi A6 at this dealership, I am using its service department which so far has been excellent. Our service person is Kevin Fayerweather and he has been extremely helpful and responsive to my concerns. In that regard, because I raised an issue about XM radio sound quality, Kevin authorized a loaner vehicle (without me even asking) to use so that his service people could take a careful look at my issue. Saul Schultz More

5000 mile service Tim Brooks promptly got things going as soon as I pulled into the service area. He kept me informed throughout the service and even had my car washed Tim Brooks promptly got things going as soon as I pulled into the service area. He kept me informed throughout the service and even had my car washed as well. On time..on target service! Randy More

Easy Going Attitude & Making True on a Promise Working with Dustin on my recent purchase car purchase was actually a lot of fun. He know was I was looking for when I came in the door (I had done s Working with Dustin on my recent purchase car purchase was actually a lot of fun. He know was I was looking for when I came in the door (I had done some internet searching) and didn't push me at all into something else. He was very knowledgeable when I did ask questions and best of all, when he didn't know, he didn't BS me...he went and got someone who did know the answer! A couple days after the purchase, a small problem arose (the switch on the adjustable seat broke). I called Justin and explained the issue...he instructed me to take it to the nearest Audi dealership and they took care of everything...called me back a few hours later and the car was brand new again. It was a pleasure working with Dustin and I will certainly call him up the next time I'm in the Audi market. More