Audi Marietta

Great Saturday Service Tim Brooks and the rest of the Saturday Service crew did a great job making sure I was kept up to date on the repairs and they were completed in a tim Tim Brooks and the rest of the Saturday Service crew did a great job making sure I was kept up to date on the repairs and they were completed in a timely manner. More

Just likfe family Tim Brooks was full of great information and kept me updated with my car. The whole team is very friendly. Love doing business with Jim Ellis Audi. Tim Brooks was full of great information and kept me updated with my car. The whole team is very friendly. Love doing business with Jim Ellis Audi. More

Excellent! Audi delivers a fascinating brand! And I learn something new EVERYTIME I come in for service. The service team works together and consistently deliv Audi delivers a fascinating brand! And I learn something new EVERYTIME I come in for service. The service team works together and consistently delivers timely and efficient service. More

Perfect Every Time From our purchase with Ahamed to our service with Scott and Matt, everything has been fantastic. I would recommend them to anyone. They are extremely From our purchase with Ahamed to our service with Scott and Matt, everything has been fantastic. I would recommend them to anyone. They are extremely professional and friendly, and we are very happy with our new Q3. More

Q5 85K Service Set up the service with Kevin and I came in, got my loaned, ran to an appointment and got back with only a understandable wait and was on the road bac Set up the service with Kevin and I came in, got my loaned, ran to an appointment and got back with only a understandable wait and was on the road back to the mountains before the big Friday 575 rush. So, this was a win in my book. Kevin did a superb job and I drove home happy. S3 5K coming up so I assume it will be just as seamless and ideally even shorter timeline. More

Seamless Operation I service assistant was Tim Brooks he was fantastic. My wife actually dropped off my car for service and she was very happy with Mark and the entire o I service assistant was Tim Brooks he was fantastic. My wife actually dropped off my car for service and she was very happy with Mark and the entire operations as she said it was seamless. I was sent a text when the work was done and at pick up everything was ready very well organized. Thanks for everything. More

Fair. About as expected for a used car deal. To be fair, the people there are very nice. They worked with me and made the process as easy as possible. But, they missed a chance to make it a gre To be fair, the people there are very nice. They worked with me and made the process as easy as possible. But, they missed a chance to make it a great experience: 1. After signing the papers, completing the purchase, I walked out to the car, the salesperson handed me the keys and started it up. Before the salesperson had gone back inside I had a break light error. Checking it out found out it was the center break light LED bar was out. The salesperson was reluctant to do anything - but begrudgingly wrote up a work order for a repair on the Dealership. I thought that was a nice touch. The next day, he called me a said he noticed it flickering, said it was a short and that I should take it apart and adjust the connection myself - work order gone.... Ok - Used car, the cost of doing business. 2. 30 days later, I still do not have a registration for my car, and the temp is running out. I send a email and was inform it was being mailed out that day. I go it by FedEx the next business day. They totally forgot to do the registration with the state. A day after I got a letter from the state demanding to know my I let the insurance laps on the car I traded in - and they want to assess fines. So now I have to go to the tag office and take care of this. Two or more hours of my time. There is a Tax with doing business with this dealership. They are nice, but they just can complete a good customer experience - or at least they did not with me. More

Great experience We had a fantastic experience with our salesman, Ed Jenkins. He was knowledgeable, thorough, diligent and approachable. Great customer service and f We had a fantastic experience with our salesman, Ed Jenkins. He was knowledgeable, thorough, diligent and approachable. Great customer service and follow-up from Ed, as well as Jong, Erika, and the rest of his colleagues at the dealership. We will not hesitate to go back for our next car! More

Kevin is absolutely fantastic. While everyone at Jim Ellis has been great since I purchased my new A4 there, Kevin has shown outstanding customer service when dealing with a minor r While everyone at Jim Ellis has been great since I purchased my new A4 there, Kevin has shown outstanding customer service when dealing with a minor repair. Buy your next car there and let them take care of you. Great work. More

Service experience Kevin is one of the best customer service people we have been privileged to work with. Kevin is courteous, knowledgeable of all Audi cars and the best Kevin is one of the best customer service people we have been privileged to work with. Kevin is courteous, knowledgeable of all Audi cars and the best to work with. He is the reason we come back over and over again! More