Audi Marietta

My service Excellent Job!!! Richard kept in touch with me regarding the problem, the progress and estimate of repairs. Will continue to use these folks. Thank Excellent Job!!! Richard kept in touch with me regarding the problem, the progress and estimate of repairs. Will continue to use these folks. Thank You!! More

Matthieu provided exceptional service to me with my new A6. He is calm, professional and extremely knowledgeable. This is the best service I have ever recei provided exceptional service to me with my new A6. He is calm, professional and extremely knowledgeable. This is the best service I have ever received with an automobile. I would highly recommend him. More

my first audi !!! Kevin was my sales rep and he's great!!even with him just starting off with the company. Erikka helped along with the sale as well.. hit a couple spe Kevin was my sales rep and he's great!!even with him just starting off with the company. Erikka helped along with the sale as well.. hit a couple speed bumps along the the way . But everything worked out and I left with my new first audi a3. Jong was great as well ! More

Excellent service once again! Tim Brooks always provides a first rate service experience. He keeps me informed of the status of my service and the expected time frame for completio Tim Brooks always provides a first rate service experience. He keeps me informed of the status of my service and the expected time frame for completion. Tim is also great at helping me evaluate what repairs should be addressed immediately and what can wait a little longer, which I appreciate. More

New car purchase ! We had a great experience with your entire team. .. I would like to especially thank Atiq Choundry for doing a great job and treating us so well. CR We had a great experience with your entire team. .. I would like to especially thank Atiq Choundry for doing a great job and treating us so well. CR More

Very Professional and Easy First Time Visit Richard Ponce was very Professional and made this a great experience. He was very knowledgeable and down to Earth. I will definitely be coming back. Richard Ponce was very Professional and made this a great experience. He was very knowledgeable and down to Earth. I will definitely be coming back. More

First Visit to Jim Ellis Audi Service Center My first visit to Jim Ellis Audi Service Center was a very positive experience. My Service Rep, Tim Brooks, was competent, thorough, and friendly. T My first visit to Jim Ellis Audi Service Center was a very positive experience. My Service Rep, Tim Brooks, was competent, thorough, and friendly. The work was completed in the timeframe stated when I dropped the car off, and they fixed the problem. None of us want to have to take our vehicles in for repairs, but I've got confidence that when I bring it here, I and the vehicle will be taken care of. Bryan Hess More

Nathan Made it an Enjoyable Experience. Nathan was great! He was very personable and knowledgeable. He made us feel right at home. We will definitely come back for our next Audi! Nathan was great! He was very personable and knowledgeable. He made us feel right at home. We will definitely come back for our next Audi! More

Completely satisfied with Matthieu Matthieu was professional and competent. He went out of his way to help solve my problem. He was also courteous and later checked to see if I was Matthieu was professional and competent. He went out of his way to help solve my problem. He was also courteous and later checked to see if I was satisfied. Thanks, Matthieu. More

Could not have asked for a better experience! My husband and I have always dreaded stepping foot into dealerships... The thought of making sure we find the perfect car, while attempting to negoti My husband and I have always dreaded stepping foot into dealerships... The thought of making sure we find the perfect car, while attempting to negotiate the perfect deal; the task can be daunting. When we set out in search for our next purchase, we located the Infiniti FX35 on Jim Ellis Audi Marietta's website. We sent a message online requesting additional information around 11 PM on a Friday night. First thing Saturday morning we received an email response, as well a voicemail from Caleb Williams. We set up a time to come later that afternoon to view the vehicle. When we arrived, we were greeted by Dustin Colburn. Everything checked out, it drove great and we felt good with what we saw... The time had arrived to begin negotiations. When it was all said and done, my husband and I could not have been more pleased! There was no haggling back and forth, moving numbers around or manipulating figures. The deal we were presented from the very beginning was fair and respectable. What a relief! This was by far one of the best experiences in purchasing a vehicle for both of us... We both walked away and said we would absolutely be back when the need to purchase a vehicle arises again. To add to this, Dustin Colburn will be our go-to guy! Dustin was hands down the best salesman we have encountered... He was personable, knowledgeable about the process and went out of his way to help. He truly made our experience perfect! An example in his level of professionalism and service to his customers... The vehicle we purchased was used, and understandably had a few scratches on the doors. The scratches weren't anything we couldn't live with but to Dustin, he felt most of them could be buffed out with their detail department. Because we purchased the vehicle late on a Saturday, most of the detail department had left for the evening. When the vehicle came out from getting a quick wash, Dustin mentioned that he wanted to bring it back when the full detail department was in, as he felt more of the scratches could come out. Obviously this was far outside of our expectations but we definitely appreciated the gesture. Dustin was going on vacation the following week, but agreed to follow up with us when he returned. Without prompting, we received an email upon his return asking when would be the best time to pick up the vehicle. As I sit and type this, Dustin has my vehicle at the dealership getting the full detail that he promised. He came by my office this morning, picked up the Infiniti, left his own personal vehicle for my use, and will be dropping the Infiniti back off once the detail is complete. I don't know of many people that would have remembered, followed through and personally delivered. Needless to say, he has far exceeded our expectations and Jim Ellis is blessed to have such an amazing person on their team! Thank you all for this experience! More