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Audi Marietta

Marietta, GA

4.9
2,074 Reviews
Audi Marietta is a full-service new and pre-owned dealership that has served the metro Atlanta area since 1995. Audi Marietta is an award-winning member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Audi Marietta was ranked as the No. 1 Audi Sport Dealer in the nation in 2022.
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1141 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,074 reviews

October 08, 2015

Great experience for first tome buyer Kevin took great care of me. I came in inquiring about an audi and he found something within my means with 0down and a payment two months later (thank More

by Firstbuyer76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Fenner
Oct 09, 2015 -

Audi Marietta responded

Thank you so much for sharing your experience with us! Our sales team is committed to helping you find the right vehicle, and also making sure that that vehicle fits your price point. We are lucky to have Kevin and Tony on our team, as they continually go above and beyond to ensure our customers, like you, are happy with their visit. We hope that you enjoy your new ride, and look forward to future visits with you. Congratulations on your new car (and new job)!

October 07, 2015

Routine Service As always they are professional, and do a great job. Feel very confident in the service they provide. They are courteous and thorough explaining what More

by PSherman
Recommend Dealer
Yes
Employees Worked With
Kevin Fayerweather
Oct 07, 2015 -

Audi Marietta responded

We appreciate hearing from you! Our team is committed to excellency for you and your vehicle each time you visit our service department. Kevin is a great asset to this team, always going the extra mile to be sure you understand the necessary repairs completed and what to be prepared for down the road. Thank you for your business, and we hope to work with you again soon!

October 05, 2015

Excellent Service I recently took in my Q5 for servicing. Had to reschedule a few times because of my work and Tim was more than helpful to work around that. He even ma More

by HhAudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Oct 05, 2015 -

Audi Marietta responded

We love hearing feedback like this! We understand you have a busy schedule, which is why we are flexible with your service visit so that you can maintain your responsibilities while we take care of you and your Q5. We are lucky to have someone as professional and courteous as Tim on our team to ensure this happens every time you visit. We hope you continue to enjoy your vehicle, and look forward to your next visit!

October 03, 2015

Exceptional customer service I had a service appointment schedule and at the last minute had to cancel. Matt was very understanding and assisted me with another appointment two d More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
Oct 05, 2015 -

Audi Marietta responded

We appreciate your review! Our team is dedicated to excellency each and every time you visit with your vehicle. Dave is a great asset to our team, continually demonstrating our commitment to providing you with the services you need in a prompt, quality manner. We will be sure to let him know that you enjoyed working with him to reschedule your appointment and get you through quickly. We appreciate your business, and hope to see you back again soon!

October 01, 2015

Exceptional. Matt in the service center is amazing. Matthieu has been taking care of me and my Q5 for years now and he's always so courteous, welcoming, accommodating, and knowledgeable. He is my go-to More

by chickenspank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
Oct 01, 2015 -

Audi Marietta responded

Thank you so much for being a great customer! We never get tired of hearing how pleased our customers are with our sales team, for we are lucky to have each and every one of them. Matthieu welcomes the opportunity to share his knowledge of automobiles with you, and will be pleased to know you enjoyed your recent encounter with him during your service visit. We will always be here for all of your Q5 service needs, and look forward to seeing you next time!

October 01, 2015

Great service! Scheduling a service appointment was quick and easy. I received an email reminder a day before. Scott helped me with the service process. Communicatio More

by Gingaudi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spagnoli
Oct 01, 2015 -

Audi Marietta responded

Thank you for sharing your feedback with us! Your input is extremely helpful to let us know how we're doing so that we can continue to offer excellent service with each visit. We understand how important your vehicle is to you, so we work hard to make sure that you are always up to speed on the repair status, as well as treated professionally. Scott will be pleased to know of your satisfaction with his service. We hope to see you again down the road!

October 01, 2015

Excellent Service! This is my first Audi (2013 A7) and I am in love! After informing the service staff that this was my first Audi, they made my experience satisfying. More

by Belinda Penn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Oct 02, 2015 -

Audi Marietta responded

On behalf of everyone at Jim Ellis, congratulations on your first Audi! We are happy to have you as a part of our family, and love hearing about your positive experiences with our service department. Purchasing a vehicle without a full understanding of prior owner history can be stressful, which is why Tim made it his priority to ensure that your A7 was completely updated on all service and recall areas so that you can be safe behind the wheel. Keeping you updated on your vehicle progress is a standard with our service, and are glad that you appreciate it. Tim will be very excited to know you enjoyed your quick class to learn about your car's added features. We appreciate your business and your feedback, and look forward to seeing you again in the future!

September 28, 2015

Buying my first Audi My experience with Jim Ellis and especially my sales representative Ed Jenkins was nothing less than flawless. I knew that I was in the market for an More

by jblimey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edker Jenkins
Sep 28, 2015 -

Audi Marietta responded

Thank you so much for your kind remarks! Our sales team dedicates themselves to getting you into the perfect Audi for the perfect price. Ed is a great part of this process, and loves making sure your new car experience is as smooth as possible. We are happy to hear that you enjoy our showroom and lounge, as we want only the best for both our vehicles and our customers. Enjoy your new ride, and be sure to let us know if there is ever anything additional that we can do to make your experience even better!

September 27, 2015

Honest, prompt, quality service I've been having my Q5 serviced at Jim Ellis for 4 years now primarily due to the rapport I've developed with Tim Brooks. He is very professional, cou More

by Acollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brooks
Sep 28, 2015 -

Audi Marietta responded

We really appreciate customers like you! Your feedback is a true testament to the reason we work as hard as we do to offer excellent customer service. Our team goes above and beyond to ensure that your vehicle is taken care of properly so you can be safe on the road. Tim is an integral part of this process, working diligently to provide you a comfortable experience each time you visit with your Q5. Thank you for your continued loyalty to Jim Ellis, and we look forward to working with you for years to come.

September 25, 2015

Easy and Efficient I arrived early, was greeted warmly and taken care of quickly. They called when my car was ready, love they wash and vacuum it. They make the whole More

by sportycars
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthieu Chin
Sep 25, 2015 -

Audi Marietta responded

Thank you so much for sharing your kind words about our service! We truly want you to feel like royalty when you are here, which is why we dedicate ourselves to going above and beyond for our customer service. Our team wants you to feel as though you are part of the Jim Ellis family, and hope that you do each and every time that you visit.Thank you for choosing our team to service your vehicle, and we hope to have many opportunities to show our appreciation for your business in the future!

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