Audi Marietta

Great experience It was a great experience. Very friendly and professional. The waiting room was comfortable and they supplied drinks and snacks. Also got a compliment It was a great experience. Very friendly and professional. The waiting room was comfortable and they supplied drinks and snacks. Also got a complimentary car wash. Thanks Audi of Marietta. More

VIP treatment From the moment I walked in I was treated as if I was the only customer there. I dropped off my car and was out with a rental (which was an amazing ri From the moment I walked in I was treated as if I was the only customer there. I dropped off my car and was out with a rental (which was an amazing ride) in very little time. Then when my car was done at the end of the day I was in and out in no more than five minutes. For people with places to go, this is the place for you as they were extremely efficient. More

Seamless and authentic The staff was honest and helpful. I got a great value for my trade in and an even better price on my new Audi. I’m not just a customer now, I’m a fan! The staff was honest and helpful. I got a great value for my trade in and an even better price on my new Audi. I’m not just a customer now, I’m a fan!!! More

Great Experience Long story short, Ahamed Eboo is fantastic to work with. This is my second Audi and he's the reason I went back to Audi Marietta, even though it's not Long story short, Ahamed Eboo is fantastic to work with. This is my second Audi and he's the reason I went back to Audi Marietta, even though it's not closest to my home/work. There's no pressure, no tricks. Just a genuine focus on making the experience pleasant and finding the right car. Everyone needs to go see him. More

Thanks A very enjoyable experience with professional people. Vince, Tony & Gretchen especially were all very helpful in understanding what I was buying and h A very enjoyable experience with professional people. Vince, Tony & Gretchen especially were all very helpful in understanding what I was buying and how to operate my A5. More

Poor customer service, repair and no follow up Brought my vehicle here for routine maintenance. I was told that everything was fine minus a $500 headlight I needed....... around 5 days later, my c Brought my vehicle here for routine maintenance. I was told that everything was fine minus a $500 headlight I needed....... around 5 days later, my car would not start properly. I purchased my car from this dealership and never had a problem. I called the service department, I missed a return call. I called again and sent an email. No response. I scheduled an appointment. That initial service guy totally ignored me while I was there. I’m then told that I now need a $500 battery...... ok. Now my instrument panel does not light up properly. No follow up from the new service guy. Pattern??? My reason for visit was routine service. I had prepaid maintenance. I left with more issues and more charges than I came with. I was asked by the initial service guy to leave a review and I did, after he received that feedback, it appeared that he had no obligation to assist me any further. Very disappointed with this dealership More

Treated like royalty Had to take my Audi A3 in for a service and weird noise coming from the front of the car. The concierge staff got me checked in and right to my servic Had to take my Audi A3 in for a service and weird noise coming from the front of the car. The concierge staff got me checked in and right to my service advisor in less than a minute, no waiting around. The staff knew my name were very welcoming and cheerful - this is reason number one for me choosing to use this location for all my services. After explaining the noise I was invited to the lounge for some coffee - it's a typical waiting area with business tool and a honking great TV and really decent coffee - while my car was given a quick inspection, I had time to wait. Once my service advisor knew it was an issue that could take several hours to resolve he offered me an Uber or a courtesy car. I took the car since I wanted to test out the Q3. Around lunchtime I got a call and text to let me know the car was ready for pickup. When I got there I was greeted in the same manner as the morning time. My car was ready and in a much cleaner state than when I dropped it off. I was given full details of the service - and happy to hear the service was covered my my Audi warranty. Overall a tremendous experience, would highly recommend anyone with an Audi to consider this location due to the friendly & courteous staff. More

You can always expect the best from Audi Marietta! The customer service at this location is exceptional. I was greeted by name by valet when I pulled up, pointed to my advisor who was very pleasant to The customer service at this location is exceptional. I was greeted by name by valet when I pulled up, pointed to my advisor who was very pleasant to work with, and kept me updated about my vehicle's services. They had my vehicle washed and ready when I arrived to pick up. More

Horrible experience . We got TWO 2018 Q7s from here, but came for service and was treated like a guilty first grader by a young unprofessional teacher. Will never be bac . We got TWO 2018 Q7s from here, but came for service and was treated like a guilty first grader by a young unprofessional teacher. Will never be back to any Jim Ellis places. More

Great experience with quality work I was very pleased with David and how quickly he got my issues resolved. I definitely recommend him! He was so professional and determined to get the I was very pleased with David and how quickly he got my issues resolved. I definitely recommend him! He was so professional and determined to get the job done right the first time. More