Audi Marietta

Great Service The service was fast. My specialist was helpful with helping is with our Audi. We went for service on our car for an air conditioner that went out. The service was fast. My specialist was helpful with helping is with our Audi. We went for service on our car for an air conditioner that went out. More

Car purchase Very friendly staff,knowledgeable about the product, and extremely helpful. Overall great car buying experience. Thank you Jim Ellis Audi of Marrietta Very friendly staff,knowledgeable about the product, and extremely helpful. Overall great car buying experience. Thank you Jim Ellis Audi of Marrietta. I will definitely recommend you guys More

20,000 mile check up Kyle was wonderful to work with. He was polite, efficient, and promptly called me when service was complete. It was a pleasure and I will work with hi Kyle was wonderful to work with. He was polite, efficient, and promptly called me when service was complete. It was a pleasure and I will work with him again in the future. More

Service Best auto service department I have ever worked with and Ron is very professional, friendly and attentive. Every one in the service department goes o Best auto service department I have ever worked with and Ron is very professional, friendly and attentive. Every one in the service department goes out of their way to help you. More

Efficient and expedient service visit Audi Marietta service appointment for our Audi SQ5 and the standard 10k milestone checks was excellent. Service advisor David Kim was courteous, polit Audi Marietta service appointment for our Audi SQ5 and the standard 10k milestone checks was excellent. Service advisor David Kim was courteous, polite, and detailed. He reviewed the details of the appointment, and also expediently executed their built in Uber service available. The Audi provided Uber was also prompt, and retrieved me back to the dealership upon completion. Mr Kim reviewed the performed service , instructed the next milestones, and completed the appointment. Overall an exemplary experience of time, diligence, and efficiency. More

Service Experience Audi Marietta I gave Audi Marietta a 4 star rating because the service was good, the time in which my car was serviced was reasonable, and the service of ubering me I gave Audi Marietta a 4 star rating because the service was good, the time in which my car was serviced was reasonable, and the service of ubering me home was great. The only reason I did not give Audi Marietta a 5 star rating is because I came in hoping to use a coupon I found on their website. But after speaking with my service adviser the coupon seemed to be useless because it could not be applied to a service that ended up costing me an additional $100. Which I later found out I could have done myself and used solely just the coupon. Other than that my service adviser was friendly, informative, and professional. The valet employees were great and setting up my service appointment was a breeze. I would definitely recommend Audi Marietta to a friend or family member and definitely applaud Kyle and the service team for their professionalism. More

Great customer service Good customer service, Knowledge team, outstanding care. Above and beyond. Big thanks to Kyle, Ryan and everyone involved in taking good care of my Q7 Good customer service, Knowledge team, outstanding care. Above and beyond. Big thanks to Kyle, Ryan and everyone involved in taking good care of my Q7. More

No communication/ bad service for high end dealer Well for an audi dealership you expect them to answer their phones or return your phone call regarding a vehicle repair update. YOU have to chase them Well for an audi dealership you expect them to answer their phones or return your phone call regarding a vehicle repair update. YOU have to chase them down to get an update. Plus if you need a ride, you get an Huber X with a stranger (possibly danger) ... Great touch guys. I have to worry if my wife is gonna get to work okay after dropping off her vehicle. I called 4 times and service advisor didn't answer once (this happened with my other car too when it was there). They don't return phone calls either. On Saturday, the receptionist didn't even answer the phone when I called. When I arrived and said, why don't you guys answer your phones? They just shrugged (literally). I've been an audi owner for many years and am not stuck up, I just can't stand this type of service. Maybe I'll get a BMW, they seem treat their customers better from what I see! More

They aim to please. As with most luxury car dealers, Jim Ellis Audi Marietta, is customer centric and will do what it takes to make you completely satisfied with car purc As with most luxury car dealers, Jim Ellis Audi Marietta, is customer centric and will do what it takes to make you completely satisfied with car purchase and maintenance interactions. More

I’m a Lucky Customer to have Did business with Audi Marietta Very knowledgeable an Helped me out to a standard of excellence even when I couldn’t Get the Rental they stepped in an ordered me a Uber to get home T Very knowledgeable an Helped me out to a standard of excellence even when I couldn’t Get the Rental they stepped in an ordered me a Uber to get home Thanks for the Service... More