Audi Lynbrook

I arrived at my appointment time and my car was taken straight inside for work. Roxanne told me an approximate time and she was right on the money. Great service straight inside for work. Roxanne told me an approximate time and she was right on the money. Great service More

Too long of a wait with many customers in the waiting area. My car was not tagged with a service number until like 20 minutes from when I spoke to the service consultant. The dealership should have ded area. My car was not tagged with a service number until like 20 minutes from when I spoke to the service consultant. The dealership should have dedicated personnel to tag the vehicles coming in for service and fill out the initial paperwork before it even reaches the service consultant. Other Audi dealerships do it this way to avoid the longer wait. There is also no complimentary snacks or food offered like other places. Just hot drinks. Other than these points, the service and friendliness of the staff was fine. More

We have purchased 5 cars during the last 6 years from Barry Cohen.....we go to Barry for his kind and respectful salesmanship. He is happy to arrange our service appointments as well. Your service de Barry Cohen.....we go to Barry for his kind and respectful salesmanship. He is happy to arrange our service appointments as well. Your service department team has always been great, starting with the late John Lima and now with Christina, Roxanne and Mesgot. They are polite, helpful and professional. More

The employees that I dealt with were very knowledgeable and friendly. I was provided an estimate when I made the appointment and that was the price that I paid. I added brake pads because I thought I hear and friendly. I was provided an estimate when I made the appointment and that was the price that I paid. I added brake pads because I thought I heard a grinding noise but the technician said the pads were not cutting into the rotors but the pads needed to be replaced. I took the car in a day early because of the snow and I was assisted with not problem. Thank you all!! Kevin Cooke... More

roxanne is super to deal with in service .service WITH LOANER CAR DROP OFF AND was PERFECT. the service maintenance a breeze in a 24h turn around! LOANER CAR DROP OFF AND was PERFECT. the service maintenance a breeze in a 24h turn around! More

Very pleasant experience. Barry Cohen was very informative and helpful. Saheed was very friendly and professional. Mohammed made the experience at the end even more pleasant. Coldit was detaile informative and helpful. Saheed was very friendly and professional. Mohammed made the experience at the end even more pleasant. Coldit was detailed and great with helping us understand the a4. More

Although at times I am disappointed at some problems that develop at the service center, it never is the fault of Masoud or Christina. These two people I search out when I bring my two Audi's in for service. develop at the service center, it never is the fault of Masoud or Christina. These two people I search out when I bring my two Audi's in for service. They are professional and efficient in all aspects of there job. From the moment I walk in. to the time I pick up my vehicle I know it is in good hands with them. Give them a raise!!! More

entire service staff was friendly and courteous. I was able to get a ride home and they delivered my car to my home in the afternoon. The level of service was phenomenal. able to get a ride home and they delivered my car to my home in the afternoon. The level of service was phenomenal. More

Needed a complete engine replacement and even though my warranty had expired Christina made sure I was taken care of and got my car repaired quickly at no cost. warranty had expired Christina made sure I was taken care of and got my car repaired quickly at no cost. More

I've had the pleasure of interacting with Meksut. He answered all my questions and concerns to satisfaction and his problem solving ability catered to my specific issues were well appreciated. I was ver answered all my questions and concerns to satisfaction and his problem solving ability catered to my specific issues were well appreciated. I was very thankful in meeting and working with him and in fact, I've offered his name to a couple of patients/clients of mine that recently inquired about my vehicle on the servicing of an Audi. Please thank him for all his kindness and help. My experience with audi servicing center with the help of Meksut couldn't be more perfect & I look forward to working with the staff again. More