Audi Lynbrook

Excellent customer care service displayed by Joe C. It was deciding factor in going with Audi versus my other options. Very kind and thoughtful. Very happy and pleased my purchase!!! was deciding factor in going with Audi versus my other options. Very kind and thoughtful. Very happy and pleased my purchase!!! More

The service area is the epitome of consistent professionalism and courtesy. The work is done correctly and on time as promised. If it was one time I might question the extent of my rating but t professionalism and courtesy. The work is done correctly and on time as promised. If it was one time I might question the extent of my rating but this group has provided a high level of service over the years I have owned an AUdi. Certainly sets a standard for service excellence. Kudos to management. PS This review site needs to be easier to access without having to retrieve passwords or other prompts. It is time consuming and annoying . More

Excellent service and customer attention. Staff really worked hard to get what i needed and took the patience and extra step to make it right. Mr. Thompson was exceptional thru the whole process and knew worked hard to get what i needed and took the patience and extra step to make it right. Mr. Thompson was exceptional thru the whole process and knew extremely well the car features. More

Everything was perfect until I attempted to drive home and the mechanical problem I had complained about still existed. I returned the car to the dealer and was given a loaner car to allow the dealer to p and the mechanical problem I had complained about still existed. I returned the car to the dealer and was given a loaner car to allow the dealer to properly fix the car. I anticipate no issues with the repair work. I look forward to the task being accomplished and I will continue to utilize this dealership. More

Very pleasant and real proffeciional experience with Erec and Said not any push or special tricks to get me into any wrong or some tricks and Said not any push or special tricks to get me into any wrong or some tricks More

Good friendly environment, got the job done as quick and efficient as possible. would definitely recommend to family and friends to make sure they get their service done the right way which is done here at efficient as possible. would definitely recommend to family and friends to make sure they get their service done the right way which is done here at Audi Lynbrook. More

Ms Sofia Diana has excellent communication skills , was able to respond to all questions ask and if I someone would ask to recommend a sales person Ms Diana would be the perfect person . What an asset to able to respond to all questions ask and if I someone would ask to recommend a sales person Ms Diana would be the perfect person . What an asset to your dealership More

I have been doing business with Audi of Lynbrook for over 10 years. I have purchased a "TT" and 2 Q5's from them. What kept me coming back is their service department and especially Christina Hellemeyer who 10 years. I have purchased a "TT" and 2 Q5's from them. What kept me coming back is their service department and especially Christina Hellemeyer who has always been attentive and just great each and every time I bring one of my Audi's in for a visit. A real pleasure. More

The delareship uses deceptive and dishonest practices to add fees to purchase. I was directed to Lynbrook Audi to complete my end of lease purchase of an Audi Q5. My leasing contract clearly stated the b add fees to purchase. I was directed to Lynbrook Audi to complete my end of lease purchase of an Audi Q5. My leasing contract clearly stated the buyout price, applicable taxes, a $350 purchase option fee, and official gov't fees. Expecting to be treated with honesty. the dealership processed all the paperwork and had me sign a bunch of papers. When I got home and reviewed all the documents in detail, I noticed that the dealreship charged me $1000 for the purchase option fee, instead of the $350 in my contract, I contacted the dealership and was told that this is their fee and they could not do anything about it. Had I known about this before hand I would not be writing this message. To attempt to please me they offered me two oil changes. What a joke. I will not do any business with Audi Lynbrook or their parent company, the Atlantic Auto Group. I will also tell everyone I know about their deceptive practices. Anchor Audi, where I initially leased the vehicle, was aquired by Audi Lynbrook. They are not the same. At Anchor Audi, I was treated honestly. More

Just one thing, when i get my license plate, the edge of my plate was curved. Other things are excellent. It is my first time to buy a car, very good experiences. Especially for Joe "C", very kind man. my plate was curved. Other things are excellent. It is my first time to buy a car, very good experiences. Especially for Joe "C", very kind man. More