Audi Lynbrook

Marelen Thomas was a delight to deal with and very helpful. She fit me in for a loaner car and was informative and pleasant to deal with. Truly an asset to your company. Winston was also very ni helpful. She fit me in for a loaner car and was informative and pleasant to deal with. Truly an asset to your company. Winston was also very nice and pleasant. Both employees did a great job helping me, Have a nice day Maryelllen Greenwood More

My experience at this Audi dealership has been wonderful, way beyond my expectations. Barry Cohen was very friendly, professional, and answered all my questions. The type of service you expect at a luxury ve way beyond my expectations. Barry Cohen was very friendly, professional, and answered all my questions. The type of service you expect at a luxury vehicle dealership was depicted at Audi Lynbrook. You go to An Audi dealership already knowing Audi is an excellent product. I knew customer service was going to be the deal maker/breaker. Barry made it a "maker". He sold himself in a great way. Knowledgeable of the product at 100%, Barry showed great demeanor and ability to demonstrate what great audi cars are. I will recommend him with friends and family! More

Barry Cohen is exceptional. He is pleasant, easy to talk to, listens and so very helpful. You can call him anytime and he always has the time to listen, explain and clarify. I think he is such an asset t to, listens and so very helpful. You can call him anytime and he always has the time to listen, explain and clarify. I think he is such an asset to the dealership. Audi Lynbrook is very impressive and a quality, high end establishment. The presentation of the showroom is immaculate. The cars are presented with such style that you want to drive out with one on the spot. Everyone works as a unit and customer is always the main focus. Each employee is there to assist, offer advice but the decision is solely your own. No pressure, your decision alone, which is what impressed me the most. If you walk away, I guarantee you will come back. I would highly recommend Audi Lynbrook to my friends and family. This is my second lease purchase with Audi Lynbrook and hopefully, not my last. More

Christina Hellemeyer is an asset to your company and continues to provide the most professional, courteous and friendly service hands down. Many times it is noticed that she commands the front counter continues to provide the most professional, courteous and friendly service hands down. Many times it is noticed that she commands the front counter by herself, taking care of customers waiting for vehicles and phone calls, all the while keeping her composure and positive attitude. She is perhaps the main reason I will continue to have my vehicle serviced at the Lynbrook site. Hopefully she will be recognized for her efforts. Thank you Daniel Simpson More

Mustafa was an attentive and personable sales man. He took me out on numerous test drives and talked me through the positives and negatives of each car. I originally came in from Manhattan to look at th took me out on numerous test drives and talked me through the positives and negatives of each car. I originally came in from Manhattan to look at this used BMW that you had on the lot. I found the listing via web search through car gurus and ebay. (I think Mustafa actually is in charge of posting everything or running your web listings and ebay.) I liked BMW but wasn't thrilled. Mustafa listened to my critique and then helped pointed me towards a couple of different options he thought I might prefer. Subsequently, I ended up purchasing the first car he suggested to me, a great, certified 2010 Audi A6 that had everything that attracted me to the BMW and compensated for the factors that fell short for me. The only criticism I have is not of Mustafa but of his co-worker (or boss?) Joe (last name Dimissi?), the finance manager. At the end of my second visit to Lynbrook from the city, Mustafa and I sat down to negotiate a price. We were literally within $400 of a deal when Joe got involved. Joe's demeanor was instantly antagonistic, accusatory, and aggressive. He basically started yelling at me and my wife and insinuated that we were trying to pull something. Joe then insisted that Mustafa print out two pricing sheets that he claimed proved the car I was purchasing is really only for sale at $4,000 OVER THE LISTED ONLINE PRICE! The second sheet was what he would now sell it to me for ($1000 under the price Mustafa and I were at) but NOT CERTIFIED. I would like to point out there that this car was/is listed as a pre-owned certified and that Mustafa and I had been discussing the item along those lines. I informed Joe that I had not been discussing an uncertified vehicle and wasn't going to buy one. He then again insinuated how my wife and I were trying to pull something and grumbled something about $4000 marked up price. I said I'm sorry you feel that way, shook Mustafa's hand and left. Deal over. Done. I went back to NYC (ps i do not have a car, so traveling back and forth required borrowing friend's car and taking the train). A few days later, as a result of the relationship that Mustafa had built with me (and only because of this) as well as his correspondences over email and text that I considered bringing my business back to Audi Lynbrook. Again he was attentive, understanding, and informative. As a result, he and I negotiated a deal on the Audi... on one condition, that I be able to come in, sign papers, and pick up my new car as long as Joe was NOT PRESENT. Without Mustafa's work and persistence, this sale would not have happened. Mustafa picked me up from the train station (on my now third visit), took me through the car explaining everything, and guided me through the paperwork in a wonderfully expedited process. I'm thrilled with the car, and would send somebody back to you guys, but honestly only to Mustafa. If he were to leave and Joe were to remain, I would warn friends away. That all being said, thanks to Mustafa for persevering. I'm thrilled with the car. More

i have been servicing my car(s) at anchor with christina for years. My car was delivered when promised, all warranty work was done correctly. As my car gets older, service becomes more important. When for years. My car was delivered when promised, all warranty work was done correctly. As my car gets older, service becomes more important. When my wifes BMW lease is over, we are going back to all Audi. David Leiner More

Extremely knowledgeable sales staff, able to meet our budget while finding a car that suited our needs. Never resorted to high pressured sales tactics. Mustafa was engaging and personable, and the sale budget while finding a car that suited our needs. Never resorted to high pressured sales tactics. Mustafa was engaging and personable, and the sales team worked tirelessly to make our transaction and smooth and efficient as possible. Wonderful car selection, and wonderful Audi team! We will be sure to return for our next car purchase More

Every employee was extremely helpful and courteous. They Every employee was extremely helpful and courteous. They really did their best to make sure that I did not wait long, and was able to get back to wor Every employee was extremely helpful and courteous. They really did their best to make sure that I did not wait long, and was able to get back to work quickly. More

We are interested in Audi Q5. We have go in for a test drive. Joseph cerniglia is the salesperson that greet us. We finish the test drive and we get the trade in value of our car. We also ask for the best drive. Joseph cerniglia is the salesperson that greet us. We finish the test drive and we get the trade in value of our car. We also ask for the best deal that lynbrook Audi could offer on the car. We want to shop around and talk it over before we make the decision. We tell Joe " We will come back if we are ready to purchase". He flip out as soon as he hear that. He said"if u are not ready to purchase, you should say so in beginning. Don't waste my time and make me look bad in front of my manager, since we don't test drive on Sunday." He them walk away. I have number of car purchase experience. This is by far the worst. Totally unprofessional. I am so disappointed with Audi. They should hold the highest standard of customer service, due to Audi brand. It turn out to be a total opposite. More

Mr. Molite was an exceptional dealer. He was very knowledgable about his product. He was patient and overall made me feel comfortable with my decision. A+++ knowledgable about his product. He was patient and overall made me feel comfortable with my decision. A+++ More