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Audi Long Beach

Long Beach, CA

4.9
17 Reviews

1919 N Lakewood Blvd

Long Beach, CA

90815

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Showing 17 reviews

July 01, 2023

Service is always excellent, professional, friendly. Charles has taken care of us for years, following after Lalo. The best! More

by jsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Alatorre
May 03, 2023

Jacob was very helpful and went out of his way to assist post delivery of an accessory. highly recommended. More

by JiroF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Imbriano
April 04, 2023

Superb service center front office staff. Seemingly knowledgeable technician. Outstanding technical features (e.g. phone message technician findings, live video of technician comments on ca More

by caraudiold
Recommend Dealer
Yes
Employees Worked With
Charles Alatorre
Apr 07, 2023 -

Audi Long Beach responded

Hello Caraudiold, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Long Beach

March 24, 2023

My fiance and I purchased a car here recently. Jacob was our guy along with Dan who helps us thru the finance. My overall experience is great, Jacob makes this buying process PAINLESS. Easy to tal More

by Kiet Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Au, Jacob Imbriano
Mar 27, 2023 -

Audi Long Beach responded

Hello Kiet, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Jacob and Dan. Your recommendations are truly a gift. Congratulations on your purchase! Best, Your Friends and Family at Audi Long Beach

February 16, 2023

Great customer service at the Long Beach location Charles Alatorre was very professional and helpful even though they were overwhelmed he explained what was going to be done to the car and they did it, he is More

by mksago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Alatorre
Feb 24, 2023 -

Audi Long Beach responded

Hi Mksago, The team at Audi Long Beach appreciates you taking the time to share your kind sediments regarding your recent service visit with Charles Alatorre and appreciate you complimenting our level of professionalism. It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful for your business and recommendations and look forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Long Beach

February 14, 2023

My husband and I visited this location twice in the past week after hearing some good feedback from my sister in law. We were greeted by a salesman named Jake who walked us through the different trims and m More

by Angela Rojas
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob Imbriano
Feb 24, 2023 -

Audi Long Beach responded

Hi Angela Rojas, Congratulations on your gorgeous new Audi Q7! We are so appreciative of your feedback about your experience with Jake. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect vehicle that best suits your needs. We'll be sure to pass along the kind words expressed on your behalf, We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Best Wishes, Your Friends and Family at Audi Long Beach

February 14, 2023

I’ve been a long time customer of Audi Long Beach (Circle Audi). Lalo and Charles are extremely helpful and professional with great communication. More

by psung7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Alatorre
Feb 24, 2023 -

Audi Long Beach responded

Hi Psung7, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Lalo and Charles and appreciate you complementing our level of professionalism. We'll be sure to relay over the kind words expressed on your behalf. We look forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Long Beach

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