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Audi Livermore - Service Center

Livermore, CA

4.8
424 Reviews

425 Reviews of Audi Livermore - Service Center

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September 22, 2022

We love Audi Livermore and the Great customer service we get there. Highly recommend this dealership. More

by PMMJ2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
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Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback, and for your service business. We appreciate it!

September 22, 2022

Awesome service, the service agent is very prompt and keep things very honest. I love the service More

by Maha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Oct 10, 2022 -

Audi Livermore responded

Thank you for your review of your recent service visit. We are glad to hear you loved it, and that it was quick & transparent!

September 22, 2022

Really great service department with professional and courteous service consultants. Work is done accurately every time. More

by SIM_DHILLON45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2022 -

Audi Livermore responded

Thank you for your review, and for trusting our team with your Audi service. We look forward to seeing you next time!

September 22, 2022

This dealership never disappoints us when it comes to customer service we can always count on every service rep to keep in contact the whole way through whatever we’ve brought my Audi in for. More

by JLEWIS21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Audi Livermore responded

Thank you for your feedback, and for your continued service business. We appreciate it & we look forward to seeing you next time!

September 22, 2022

Drop off was Quick and easy - pick up was even faster - thank you for the great service More

by EJNYMAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Audi Livermore responded

We are glad to hear we made things quick and easy! Enjoy your Audi - we look forward to seeing you next time!

September 22, 2022

Nancy does a great job, always. Everyone is always friendly and helpful. I really like Audi Livermore. More

by PREETBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Audi Livermore responded

Thank you for your review & for being a loyal customer. We appreciate it! We'll let Nancy know about your review, and we look forward to helping you next time!

September 22, 2022

Nancy is Audi Service Perfection. I have 3 Audi's and she has been my service advisor for YEARS! She is so professional and thorough. Would give her 10 Stars if I could. More

by STUART21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2022 -

Audi Livermore responded

We couldn't ask for a better statement than that about Nancy. We love it! Thank you for your business over the years, it is appreciated. We look forward to helping you for many more!

September 22, 2022

Nick provided truly exceptional customer service. I could not be happier. I will absolutely continue driving the extra mile to have my car taken care of at Audi Livermore. More

by mike.pfisterer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Oct 10, 2022 -

Audi Livermore responded

That is great to hear! Thank you for your feedback and for giving us the opportunity to earn your business. We look forward to seeing you next time!

September 22, 2022

Friendly professional helpful, they listen. .. don't want to come in with more adjectives. Bye no more More

by kathydeutscher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
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Oct 07, 2022 -

Audi Livermore responded

Thank you Kathy, we appreciate your feedback!

September 21, 2022

Always pleased with this Service Dept. Ismael is always so pleasant and easy to work with. Thanks. More

by ellenlockwood
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2022 -

Audi Livermore responded

Thank you for your feedback, and for your continued business. We look forward to helping you next time!

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