Audi Livermore - Service Center

Excellent customer service and friendly staff. My car was serviced on time, but the fix was too expensive, and replacing a car key did not happen as the price was not reasonable. My car was serviced on time, but the fix was too expensive, and replacing a car key did not happen as the price was not reasonable. More

Friendly staff and great customer service. Dealership always keeps me in the loop with my vehicle service. Highly recommend Audi Livermore for all your servicing needs. Dealership always keeps me in the loop with my vehicle service. Highly recommend Audi Livermore for all your servicing needs. More

Kept me informed during the course of my car service. The car was serviced on time as mentioned. The car was serviced on time as mentioned. More

I tried to make An appointment online but they gave me three weeks out so I went to the dealer and I told him I need an oil change and tires and she took me right away I guess when I called the lady was m three weeks out so I went to the dealer and I told him I need an oil change and tires and she took me right away I guess when I called the lady was making the appointment she is from out of state More

I was happy that it had Saturday service because I had to travel far and that it was available right away for service. My local Audi dealership was not available for several weeks. Good communication and r travel far and that it was available right away for service. My local Audi dealership was not available for several weeks. Good communication and replaced retractable sunscreen. Way too expensive fix but dealership was good. Topped off motor oil and did usual multi-point check. Because of drought, didn’t do the car wash. More

The service department is amazing. Usually we get a car wash but due to drought we did not. We put a deposit on a Q4! Usually we get a car wash but due to drought we did not. We put a deposit on a Q4! More

Nicholas Yoritate, was amazing Best sales person I've worked with in all Audi dealership in northern California I have been looking and waiting for the Q4 for 1 1/2 years and every time he got new worked with in all Audi dealership in northern California I have been looking and waiting for the Q4 for 1 1/2 years and every time he got new info about any cars that came in to Livermore Audi he called me and informed me whats arriving. Finally the car I wanted arrived and I had the best professional experience with Nicholas on purchasing the vehicle. I would definitely highly recommend Livermore Audi and ask for Nicolas. More

Had a flat tire. Jennifer from sales department welcomed me and took me directly to Sales Advisor Josh to had my tire replaced. After that, Johnny, the service manage Jennifer from sales department welcomed me and took me directly to Sales Advisor Josh to had my tire replaced. After that, Johnny, the service manager greeted me and made sure everything was taken care of. Great Job Audi Livermore! More

Very helpful service done quickly while I waited. Kept me updated via text and reviewed what was done. They do a great job Kept me updated via text and reviewed what was done. They do a great job More

Nancy always calls me to check in and always makes sure that everything gets done in a timely matter! When I had an issue, she took the time out of her day to call me and talk me through it. Thank you Nanc that everything gets done in a timely matter! When I had an issue, she took the time out of her day to call me and talk me through it. Thank you Nancy More