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Audi Livermore - Service Center

Livermore, CA

4.8
423 Reviews

423 Reviews of Audi Livermore - Service Center

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December 28, 2022

Great service and Great Service team from Livermore Audi. Highly recommended place. I bring all my vehicle here. More

by ratht209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review and recommendation! We are glad to hear that Nancy took great care of you and your Audi, and we are here for you the next time you need us.

December 17, 2022

Pleased with the service. Staff was friendly and efficient. My vehicle was ready when they said. More

by VKREKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback. We are happy to hear your service went well, and we look forward to seeing you next time!

December 16, 2022

Excellent staff & service every time. Service done right & on time..Great communications. Love the video review. More

by obigelow01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback . We are glad you like the video review! Please let us know if there is anything else we can do for you!

December 05, 2022

Excellent service. They took care of my issue in a timely manner. Updated my rear camera. More

by DEPPS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback. We are glad to hear you received excellent service! Please let us know if there is anything further we can do for you.

Feb 14, 2023 -

DEPPS49 responded

You're welcome.

December 04, 2022

Performed the software/firmware recall update with problem and check the car before it's schedule maintenance. Couldn't be happier. More

by 73GOBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate, Nick Omar
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback! We are glad to hear your recall update and scheduled maintenance were handled well, and we look forward to helping you with your Audi next time!

December 02, 2022

Nick and Nancy are great - always friendly and professional. Thank you so much. Have a great holiday. More

by Laura Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Feb 14, 2023 -

Audi Livermore responded

Thank you Laura for your feedback. We are glad to hear that Nick and Nancy took great care of you and your Audi. Please let us know if there is anything further we can do for you!

December 01, 2022

Had an appointment for the recall service. Nancy helped with the entire process including a ride back and forth. Overall a good service experience. Thank you More

by CRjalihal
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review. We are happy to hear Nancy provided good service for you and your Audi during your recall service. Please let us know if we can be of further service to you!

November 29, 2022

All aspects of the service were excellent. The service representative A+++. They have been consistent with each service. More

by sblick42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

We love the A++ rating! Thank you for the opportunity to service your Audi - we look forward to seeing you next time!

November 28, 2022

Service staff always courteous and accommodating to customers. Service & warranty completed on time. Plus, we always feel like family at Audi Livermore More

by MARJORIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Feb 14, 2023 -

Audi Livermore responded

Thank you Marjorie for your feedback. We are glad you feel welcome at our store, and we look forward to helping you with your Audi next time!

November 25, 2022

Nancy Frasula was very helpful and responsive. The work was done efficiently. Thank you Audi. More

by JOANNE.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you Joanne for your review. We appreciate it, and we are glad to hear that Nancy helped you through your visit!

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