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Audi Livermore - Service Center

Livermore, CA

4.8
423 Reviews

423 Reviews of Audi Livermore - Service Center

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February 12, 2023

Fix was easy to schedule. Service was completed as expected. Staff was helpful and welcoming No problems. More

by JIIWASAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. We are glad to hear everything was completed as expected, and we are here for you if you need any further help with your Audi!

February 07, 2023

Fast and efficient. I don’t want to write 15 words. Who’s the dumb-dumb that designed this survey question? More

by SCHNEER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Omar
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your review! We love your creativity and are glad the service was fast and efficient.

February 01, 2023

Friendly service, with good communication. Provided a ride to and from home. Service was prompt. More

by fdl9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. We appreciate it!

January 30, 2023

Had to service my s4. The dealership maintenance advisor met my expectations and will definitely be coming back. More

by D.KUNKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback, and we are glad we have earned your business! Looking forward to helping you with your S4 the next time you need service!

January 29, 2023

Bought my car here, continue to service it here, always a great experience at this dealership More

by toddm71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review and for being a loyal customer. We appreciate the opportunity to help you with your Audi, and we look forward to your next visit!

January 15, 2023

The dealership has very personable staff, is conveniently located, and delivers excellent service. I was very pleased with my experience. More

by jayjames91
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate, Crystal Gomez
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review, and for your business. We are glad we were able to provide excellent service to you, and we are here for you if you need anything further to get the most out of your Audi!

January 13, 2023

Good service and nice friendly employees. Enjoy the drinks from the vendor while waiting. Audi you, Rocks! More

by pagingpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review, and for the opportunity to service your Audi. We look forward to helping you again the next time you need us!

January 13, 2023

The team at Audi Livermore are always courteous, helpful, and deliver on expectations. I have full confidence in them More

by Cgood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback! We are happy to hear that our team has earned your confidence, and we look forward to helping you with your Audi next time you need service!

January 12, 2023

Each of the professionals treated me with respect and were competent in all degrees. The process was clear, transparent, and efficient. More

by 2018 etron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback! We are happy to hear your experience was efficient and communication was clear. Please let us know if there is anything further we can do for you to help get the most out of your Audi!

January 04, 2023

Courteous. Prompt service. Let's you know status of car as well as any additional service needs. More

by JACKVICKYCUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review. We are happy to hear your service was handled promptly and respectfully. Please let us know if there is anything else we can do for you!

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