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Audi Livermore - Service Center

Livermore, CA

4.8
423 Reviews

423 Reviews of Audi Livermore - Service Center

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March 11, 2023

Josh was excellent! Professional and great updates provided throughout the maintenance. Very knowledgeable in fixing my cars serious issue. More

by EUNSUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback on Josh and your recent Service experience. We are pleased to hear we were able to properly diagnose and fix your vehicle's issue, and that you were updated throughout the process. Please let us know if there is anything else we can do for you!

March 08, 2023

I bring my car over from the Peninsula because I value their customer service and great attention to details. More

by alekkleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Audi Livermore responded

Thank you for your endorsement of our Service department, and for making the trip to see us in Livermore. We appreciate you and look forward to your next visit!

March 07, 2023

Service advisor accepted my vehicle for repair without an appointment (current wait time was 2 weeks and we not have a spare care). Advisor was informative and responsive. More

by KHATRIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback, and for visiting us for you Audi service. We are happy to have helped you get your repair done in a timely manner. Please let us know if there is anything else we can do for you!

March 07, 2023

Friendly people and good service and they explain your concerns adequately.Thanks again. I recommend them More

by clintsohrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
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Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback and your recommendation - we appreciate it!

March 05, 2023

Josh was extremely helpful and explained everything in detail. This is my service center from now on. More

by URCHINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent service visit, and we look forward to seeing you next time!

February 25, 2023

Great customer service. Very friendly staff. Job was completed on time. I would recommend Livermore Audi to anyone More

by YECAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Bejar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Audi Livermore responded

Thank you for the review and for the recommendation! We are glad to hear everything was completed as expected, and we look forward to helping you again next time!

February 24, 2023

Everyone is helpful and overall a great experience. Only suggestion would be for supervisors to double check technicians work prior to releasing the car to the customer. More

by SOOJKIM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Audi Livermore responded

Thank you for your review and your feedback on your recent Service visit. We appreciate it!

February 23, 2023

Great Service! Mmmmmm mmmmmmm mmm m mm mmm m m m mm m m m m n. N More

by MELIMEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Audi Livermore responded

Thank you Mmmmmelimel for the 5-star rating! We look forward to seeing you next time!

February 19, 2023

Fantastic customer service, I was really happy with my experience and would definitely come here again. More

by Rodriguez1562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2023 -

Audi Livermore responded

Thank you for your feedback. We are glad to hear your service was fantastic, and we look forward to the opportunity to serve you again in the future!

February 12, 2023

My experience with your dealership was excellent. The work was done right the first time. More

by RENE-GUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on your service visit. We are pleased to hear the experience was excellent and that everything went smoothly with the service. Please let us know if there is anything further we can do for you!

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