Back

Audi Livermore - Service Center

Livermore, CA

4.8
423 Reviews

423 Reviews of Audi Livermore - Service Center

Sort by
May 29, 2023

Like ability to schedule service on line. Very efficient service drop off to pick up. More

by VERDONCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 27, 2023

Completed satisfaction for mechanical job which I drive my Audi so smooth and running very well More

by ROBERTAELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 20, 2023

Nick was very helpful in solving a problem with renewing my subscription to Connect + on my S8. He not only got the problem resolved, he did so in a very professional and competent manner. More

by TRAVELPRO2018
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Dec 29, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your S8. We hope you are enjoying your Audi, and we are here if you need anything else!

May 19, 2023

Nick was super helpful with my needs to activate the cool online service for my A8L. More

by rtflier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Dec 29, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your A8L. We hope you are enjoying your Audi, and we are here if you need anything else!

May 17, 2023

Good dealership, they took my vehicle in earlier than expected and fixed it early, friendly staff More

by swaroopr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 15, 2023

Very helpful, kept me in the loop with everything going on. Went above and by. More

by msourbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 15, 2023

Great timing and communication Great timing and communication Great timing and communication Great timing and communication Great timing and communication More

by WNG3
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 14, 2023

Great dealership for sales and service. Nick in sales was great on my last Audi purchase. Josh and Nancy have always been helpful as services advisors, and I can't say enough about Johnny More

by STEVEMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

May 13, 2023

Nick is great, and always willing to help! He makes the experience personal to your needs. More

by jess.lawtina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Dec 29, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your vehicle purchase. We hope you are enjoying your Audi, and we are here if you need anything else!

May 11, 2023

Nancy and Johnny in the Livermore Audi service department are two reasons I've been a customer of this dealership for almost 20 years. More

by SWENSONJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you so much for your feedback and your loyalty to our Service team. We appreciate it, and we look forward to your next visit!

...
22
...