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Audi Livermore - Service Center

Livermore, CA

4.8
457 Reviews

457 Reviews of Audi Livermore - Service Center

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September 07, 2025

Faith is amazing. She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for More

by Dre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sistoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen, James, and Myriam
September 01, 2025

I have received nothing but good positive service since switching from Concord Audi to Livermore. The Staff and service has been above my expectations More

by Lenoraclark22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rath
August 30, 2025

Ismael is always on top of his job! We value his recommendation and appreciate his assistance. More

by JAYHIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Nancy was great and quickly followed up on my question. Dealership and service waiting area was clean and comfortable. More

by LINDABARNCORD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

The reason I stay there is Nancy. There are closer dealers but she has never failed to provide the best service with a smile and wanting to help us. More

by GUNN.NEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Very helpful and courteous. Understood our issue, explained the situation and fixed it without charge. More

by mjs84765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Greeted upon arrival, discussed service needs and welcomed to the dealership. Friendly staff, clean facility. Kept me informed about my vehicle from start to finish. The work was done quickly and More

by RICHBUTLERCHIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Nancy was able to locate a loaner car for me and made sure my problem was resolved before returning my car. More

by UAKARIGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

Audi Service Department I had an outstanding experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowle More

by hedmondson370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Nancy went above and beyond to resolve my issue and even managed to find me a loaner car for the evening. More

by UAKARIGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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