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Audi Livermore

Livermore, CA

4.8
613 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 613 reviews

August 15, 2024

Jasmes is the best sales person in the business, he made the purchase of our new vehicle so easy and pleasant, after not-so-great experience at another dealer he earned my respect and I will recommend him t More

by hernandezcarlosr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Jason helped me and my wife with our new Audi Q5, he took the time to show us how the vehicle works all the technical parts, new cars are like a computer, but he made it so easy for us to understand the tech More

by hernandezcarlosr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

I want to thank Nicholas for his help with our technical issues that came up earlier regarding the remote connection that needed to be reset , he was very patient with us as we're not very tech friendly. More

by bmmcg225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nazir Bidar
August 14, 2024

Service was executed as expected and car was delivered on time. Nancy was very professional.and friendly. Great customer service. More

by STREJO75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2024

It was a great experience. Easy process and wonderful customer service. Everything was handled to my satisfaction. Thank you for all your assistance. More

by amaliabotelho3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Bad experience overall . . had to visit dealership 4 time’s to get everything fixed. Parts took forever to come More

by Badmashbhopali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Audi Livermore responded

Hello Badmashbhopali, thank you for your feedback. Our team has attempted to look into the details of your concerns, but unfortunately we are unable to match your DealerRater review with any service information in our system. I understand you experienced delays with your parts and repair work, and would welcome the opportunity to speak with you, to work with you to resolve the concerns you have. Please contact me at your earliest convenience so that I can help. I can be reached directly at 925-245-4971. Thank you, Johnny Cheng, Service Manager

August 09, 2024

Easy to setup appointments and great communication. Very straightforward to work with and delivered on time and as promised. More

by michaeldthurmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2024

Thank you Nick for be so courteous, helpful and knowledgeable. Nick is very tech savvy and sowed me so much about my new car. It was much appreciated. More

by dsander048
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Nazir Bidar
July 31, 2024

Very welcoming, engaging and educating. The entire team at Audi Livermore was a delight to work with. I felt the process was not pushy. in fact it was very educational. I have a firm und More

by manusbedi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nazir Bidar, Terrance Brandon
July 27, 2024

The customer service at the Livermore Audi service department was top notch. Would highly recommend. More

by leslie.white99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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