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Audi Livermore

Livermore, CA

4.8
618 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 618 reviews

September 24, 2024

I’ve been bringing my Audis here for service for years — always top notch, always on time, always professional. More

by RICK COLLARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Great buying experience with Nick. Appreciated the sincere communication and follow-ups after the purchase to make customers feel being valued. More

by zhzhang0225
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
September 23, 2024

Nick is always so professional, helpful and patient! He’s possibly one of the best sales person I’ve ever met, he will do everything to help and never acts rude or disrespectful if you walk away. He is More

by homaira21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zamir Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate, Adrees Sharza
September 21, 2024

I purchased and leased quite a few cars, I found everyone to be very friendly and knowledgeable about the Audi lineup. There was not any high pressure sells techniques used. The best salesmen sell through th More

by cbrown391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
September 21, 2024

Very helpful and overall great experience. I would recommend this dealership anyone looking to buy an Audi. More

by seon.riesland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
September 19, 2024

$300 for an oil change is just stupid. I will not buy another howdy because of your service policy. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ismael Dastagirzada
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Audi Livermore responded

Thank you WNG4 for sharing your feedback on your service visit. I would like to look into the details of your visit and see what I can do to help. We have tried to match your profile to a recent service in the interest of gathering more information, but we are so far not able to make a match. If you are willing to speak with me, I can gather those details and work on creating a positive resolution for you and your Audi. Please contact me at your earliest convenience at 925-254-4971 so I can get started. Thank you, Johnny Cheng, Service Manager

September 18, 2024

This is a great dealership that employs incredibly capable and talented people. The buying and service experience is great More

by kenbcohen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Really disappointing experience with the dealership where commitments made were not honored. Required multiple follows ups for them to prioritize the issue at hand and still not resolution has been reached. More

by ALSR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Yang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Terronez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Audi Livermore responded

Thank you ALSR for sharing your feedback, and I understand you are frustrated with your experience after your purchase. We are committed to creating a positive experience, and have investigated your concerns regarding the ordered items from Audi. Unfortunately as we have discussed, the factory has enacted a delay that we are unable to control, so we are only able to wait for the shipment to arrive. On behalf of Audi North America and our team, we apologize for the unexpected delay and we look forward to resolving this matter for you as quickly as possible. Thank you, Adrees Sharza, General Sales Manager

September 13, 2024

Nancy, Johnny and the team once again were a great help. The issue was handled quickly with great communication and sevice. More

by jglayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

The employees at this dealership provide excellent customer service. They provide updates on the status of your car when it’s being serviced. More

by KEVINCAMACHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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