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Audi Livermore

Livermore, CA

Overview
Employees
Reviews
Vehicles
4.8
643 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 643 reviews

December 21, 2022

No pressure sales process, straight to the point and efficient. Price on my 2022 Q5 was competitive. Service department was good. More

by AN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on your Sales and Service experience! Please let us know if there is anything further we can do for you to help get the most out of your Audi.

December 17, 2022

Pleased with the service. Staff was friendly and efficient. My vehicle was ready when they said. More

by VKREKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback. We are happy to hear your service went well, and we look forward to seeing you next time!

December 16, 2022

The Customer Care representative did a real nice job. Checked me in without any problems. More

by RONVENTURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Audi Livermore responded

Thank you Ron for your feedback, and for the opportunity to service your Audi!

December 16, 2022

Excellent staff & service every time. Service done right & on time..Great communications. Love the video review. More

by obigelow01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback . We are glad you like the video review! Please let us know if there is anything else we can do for you!

December 05, 2022

Excellent service. They took care of my issue in a timely manner. Updated my rear camera. More

by DEPPS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback. We are glad to hear you received excellent service! Please let us know if there is anything further we can do for you.

Feb 14, 2023 -

DEPPS49 responded

You're welcome.

December 04, 2022

The sales person was awesome. The buying process took way too long. Almost left a couple times. Our car had a warranty issue and they kept it one week. When we came to pick up More

by ALTA.TANYA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Audi Livermore responded

Tanya, thank you for taking my call today to discuss your warranty experience. I appreciate the opportunity to work with you and your family to make this a better experience, and we look forward to helping you with any future service needs. Thank you, Johnny Cheng, Service Manager

December 04, 2022

I was very pleased with the experience at Livermore Audi. I will recommend others of my experience. More

by ALANNTOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate, Sayed Akbari
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your review, and for recommending us. We appreciate it!

December 04, 2022

Performed the software/firmware recall update with problem and check the car before it's schedule maintenance. Couldn't be happier. More

by 73GOBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate, Nick Omar
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback! We are glad to hear your recall update and scheduled maintenance were handled well, and we look forward to helping you with your Audi next time!

December 02, 2022

Nick and Nancy are great - always friendly and professional. Thank you so much. Have a great holiday. More

by Laura Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you Laura for your feedback. We are glad to hear that Nick and Nancy took great care of you and your Audi. Please let us know if there is anything further we can do for you!

December 01, 2022

Had an appointment for the recall service. Nancy helped with the entire process including a ride back and forth. Overall a good service experience. Thank you More

by CRjalihal
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review. We are happy to hear Nancy provided good service for you and your Audi during your recall service. Please let us know if we can be of further service to you!

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